I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
I brought a 2003 GMC from Mike at Salem Autosports and could not have been Happier with the entire experience. I flew in from Myrtle Beach SC and he arranged to have me picked up. He said the truck was great and he was right. I drove it over a 1000 miles home without any issues. The truck is great
Thanks again Mike.
Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
Came to this dealership to buy a car, checked it out, drove an hour and half to find out the car I wanted had a check engine light on which was not told, so I bought a charger instead which I'm happy about but it's been 2+ weeks and haven't got the title yet after calling multiple times so I've been without the car. Overall it was alright.
I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
Bill Schultz and James Cronin were top notch people to work with. I was treated with a great level of respect and the buying process was very easy!! I would definitely recommend Bill and James to any of my family or friends when looking for a vehicle. Hats off to these great guys!!
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
I looked for a good used Tahoe for my wife. I found the perfect 2004 Tahoe LT at Elite. It was a great buying experience because of the friendly staff and fair price. They fixed the AC and even put in a new battery before I brought my wife there to see it on September 8, 2016. 6000 miles later it still runs great, and we have had no problems with it. I would definitely buy from Elite again.
I've dealt with Tom Peck Ford for more than 20 years now and am impressed with how friendly, courteous, and professional the entire staff is. Service department has always treated me fairly and both routine service and unexpected repairs are done promptly and done right.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.