Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
Best deal and American made!
by JohnC from Revere MA
December 28, 2018
I love my 2017 Ford Taurus Limited AWD car! It has every option, plenty of power and the most spacious sedan on the market. Even more important - it was built in Chicago! I couldn’t be any more happier.
Overall 4 stars. Didn't give it 5 stars only because I dropped off my car at 9:45am for a 10am apt. Had some errands to run and asked if they could wash it once oil change was complete since i was in no hurry, (remember -I was dropping it off). I got a call back about 2pm that it was ready but we were still running errands, I asked what time they closed. I was told 5pm but to be there by 4:30. We arrived at 4pm and after letting the counter person know i was there for my car they realized it hadn't been washed so they said it would be a quick 5 minute wash, I waited approximately 20 minutes! Not a big deal but my car was ready at 2pm and you waited until i arrived to go wash it??? So not really a big deal but just wished it would have been done before i arrived but in the end it was a free car wash. Gave the facilities 3 stars because major renovation is occurring but I'm sure once it's all complete it will be great. So overall 4 stars.
I love to drive this car better than any other
by Lori from Kansas City
November 5, 2018
The Taurus SHO makes you feel like royalty. The simple pleasure of feeling like someone is taking care of you while you drive. It's smooth, sporty and classy all at the same time
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Very dependable and comfortable unit
by Stormbreaker from Saskatoon SK
August 25, 2018
I bought mine used with 30+k on it, since then its a very exciting drive i always experience with it. Its got power, comfort and reliability all in one car. Very pleased with my purchase,i now call it STORMBREAKER?! :)
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Best car ever
by Awildon from Chicago, IL
November 13, 2018
This is my second Taurus!! Best car very reliable! I’m upset that Ford will be discontinue making this car!! The better make something just as good!!
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
I love this car
by Sandyc from Indianapolis In
January 5, 2019
This car has been way more than I ever expected and more we have been all over the country in it and no problems, it the best
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Great car for a great price.
by MitchellBadkins from Maumee, Ohio
December 10, 2018
I love it! My Taurus has great mileage, is reliable, and the technology they put in new cars makes the driving experience far more enjoyable and comforting.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A piece of junk
by Ryno from ROANOKE
December 29, 2018
This car is a piece of junk. I owned a 2003 Ford Taurus. I stayed in the shop. When I traded it in. It had 90,000 miles. I had replaced the Starter 3 times,.a altnator. Transmission., dead batteries. The least realiable car in the road.The ford company is going to discontinue the Taurus after 2019. Thank goodness. Do not buy this car. Buy Toyota Camry much better car and is the most reliable car that I have driven.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My Dream Car: Ford Taurus
by Sharon's Dream Car from Oklahoma City and Midwest City, OK
August 10, 2018
It is spacious and runs smoothly, and it has great pick-up and power. I like the placing of the trunk opener. The sun glass holder is convenient. It has a lovely interior, strong A/C. The seats are very comfortable, good for long trips.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by JonChess from West Bend
August 26, 2018
Comfort ride, very responsive, extensive options, The color I was looking for, interior and exterior. User friendly control panel. Very stylish body lines. Fits me like a glove.
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
This car thus far reliable
by Borek from lebanon
October 27, 2018
It has as much legroom as Audi A8 and better gas mileage, we are getting up to 28 miles per gallon on highways on regular fuel
I got good help in getting a car that fit my needs better than the one I was looking at.
Bought used definately satisfied nice upgrade
by Karhardt from Oxford WI
November 27, 2018
Car sits higher than most which is great for vusability lots of power and great visability. Back seats are raised so passengers can see better very comfortable ride. Weird placement of trunk latch button though.
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
Very comfortable and quiet cabin
by Sebass from Phoenix,Arizona
October 6, 2018
Big and comfy, mine is the SEL AWD model it’s very smooth. Overall great car, good quality feel to it, I love the beefy doors and high window line. Only thing that would make this car complete is for a car this heavy the 3.5L isn’t quite enough if only they would have been able to fit that wonderful 5.0 from the mustang it be perfect for a n/a solution.
Asim is a phenomenal salesman who exhibits patience. David Le is unquestionably the best member of a finance team I have worked with. Would definitely do business again in the future.
This is a Great Car!
by Neal M. from Mount Cory
October 31, 2018
This is a very Sharp looking car, very comfortable, smooth, quiet ride . This car handles great and has plenty of get up and go.
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