I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
In these fast-moving times, it is hard to find a dealership that has master all-in one convenience from: no hassle to buy, budget-pleasing prices, incredibly low APR rates, and superb customer service from Sam, Finance Manager, and all staff. I want to thank Sam S. and added staff "family" at Central Autohaus for always making my purchasing experience one of pleasure! This is my second purchase with Central Autohaus. I am very satisfied with my purchase.
To all the reviewers reading, if you want to buy with confidence and have this dramatic difference experience, I highly recommend you allowing Central Autohaus to serve you and you to will become a loyal repeat customer.
I presented the first time and I told them what I was looking for and they did not have within their inventory. However, within days they impressively were able to deliver.
Mr. Mark I want to say your Dealership and Staff expertise is an added benefit to all your customers as we are able to purchase with confidence and have a more enjoyable experience at Central Autahaus. Thank you for operating in integrity and having superb customer service.
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