They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
Major repairs to brakes, spindles, cracked boots, steering unit plus replacement of filters, oil change and wheel alignment done satisfactorily on 13 year old vehicle. Had to recently return twice to fix thumping in rear brakes. Replacement rear rotor surfaces were grooved and found to be the problem. Finally remedied. The repair facility isn't the least expensive but their service and repairs are reliable. Use them for both my Explorers.
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
Everyone from Bobbie in sales, John in management, Mike in finance and Tony in service and Bill in service support... we have had an excellent experience. Everyone has been courteous and thorough. They all run a business the way it should be run. Our family will remain loyal customers as they have integrity and real people skills. Kudos.
It was well worth the drive from Northeastern Pennsylvania for a great deal on a Mercedes GLA 250. The car was everything as advertised. Saeed was extremely helpful throughout the whole experience. Highly recommend this dealership for anyone in the market for a used car.
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
I had my up and down with going to this Nissan but I have been a customer for about 10 years now, I dealt with them from the sales side to service department side. I can honestly say my experience with Nissan this time was Excellent. The Service Manager Mark went above and beyond to help me every step of the way with my car issues and was very patient. I also would like to add that when the other service advisors were tied up with work Mike came out his office to come help assist me prior to interacting with him over and over about my car. the 10 years I been going there I have never seen a service manager come out and help someone when the service advisors was tied up and I would like to commend that. I would like to personally Thank the Tech Johnny for working on my car troubleshooting the electrical issues and getting it back up and running. Thanks to you all
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