Used Ford cars for sale near Castlewood, VA

The service team of Friendship Ford of Bristol are all very professional and knowledgeable. I was notified of a recall on my 2025 F-150 and whe I called for a service appointment they informed me of a second recall I knew nothing about. They got me right in and corrected the problems. I have have been buying my trucks from Friendship Ford of Bristol and having them serviced there since 2009. I really can't see myself going anywhere else.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

I had an incident with Friendship Ford located in Bristol, TN. It was a long issue. However the General Manager Lance Dowdy contacted me and took care of my issue. He is a man of his word and he did exactly what he advised me he would do. I did write a scathing review previously but Lance has renewed my trust in Friendship Ford. If you have any issues with this dealership definitely ask to speak with Lance .

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

I had just an amazing and great experience at the Ford dealership. I do recommend you give them a chance before driving so far for disappointments. I went to a total of 3 other dealerships. But our local dealership had more vehicles to choose from and better and upgraded items I wanted on my truck then any other dealerships I went to. I was so disappointed in the other places. So thank you for our local Ford dealership and a wonderful salesman Chris who went beyond expectations

Great experience, worked the deal fast and bought the truck within an hour, all on a hand shake. It’s my second truck I’ve bought from Champion.

The 3.3 engine is very reliable and a simple V6 My truck is geared 3:73 which I can still average 24 mpg hiway and sometimes I see 25. I believe the Motorcraft 5W20 is the best option for the engine in the retail shelf market. It outperforms in every category compared to the big brands available. 7500 miles is easily obtained without having consumption issues. For the person who isn’t in need of high hp and wants a truck for long term ownership I would recommend getting the 3.3 engine.

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

We had an enjoyable buying experience with our X3. Our Client Adviser Joe Gross was extremely professional and provided the space necessary to work through the decision-making process. He was prompt and courteous in all discussions and correspondence, and did a great job with the new car orientation. We are pleased with the entire Rick Hill team

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

In 2007, I traded my ‘99 Expedition in on my current 2097 F-150 crew cab, 4X4 Lariat, big block V8. What a great truck she has been. Great driver in dark brown over lite brown, that looks great, my neighbor keeps trying to buy it from me. The power is great, very comfortable ride on leather seats, CD and satellite radio, I added a cap over the box in matching factory colors. 110,000 on the odometer, with zero problems. I keep up with factory recommended maintenance and I’ve never had any problems. I’ve looked at the newer model F-150s but have never liked the idea of leaving my 2007. Bottom line, this has been a great value for me.

The staff was very friendly and helpful. We received a great deal on the purchase of a new CRV. Heather took the time to help us set up vehicle settings and explained things related to our new car. I would recommend this dealership when purchasing a new Honda. Our new CRV is awesome also.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

Small dealer doing big business! They can do anything a big dealer can do and in record time. They have finance managers that actually do the credit and the loan right on site. Even the tags are done for the customer. 5 stars!

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

Ej, was my service guy. He is always so friendly and he treats you with respect and he is very knowledgeable and educates the customer of the work being done and gives you the time will take for the service. This Morgan McClure makes you feel like family. Great place

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

I have always found Morgan McClure's team members to be friendly, professional, and anxious to help.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

great lounge Friendly service people definitely will return

Just bought this truck with 42000 miles hopefully it treats me good 12/16/2023 looking for a warranty company that Ford honors that’s not too expensive, bumper-to-bumper

Friendly staff. Helpful. Made process easy. Good service

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

All the customer service representatives were friendly, efficient, and professional. My vehicle maintenance visit went smoothly and in record time.

With about 3500 miles at this point, the Broco has been a great vehicle. Very reliable and enjoyable to drive. It is the Outer Banks trim package which provides a good level of options. The V6 provides good performance.

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Clean vehicle check in and accommodating waiting lounge. All around great service experience with much credit to the staff. Thanks!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

I have never had anything but wonderful service here, whether I decide to buy anything or to continue looking they always treat me with respect and are patient.

I ordered my 2025 Super Duty Platinum and it came in the end of January. I usually custom order my vehicles and get all the extras on my trucks. The Godzilla V8 engine is a monster 7.3 liter with about 700 hp and 600 lbs of torque The cameras are remarkably clear and I can drive with the rear/side camera views live. Great safety feature. This truck is meant to tow heavy loads. Fuel mileage is not great but it’s as I expected.I feel the turning radius seems tighter/better than the F150 I used to have. I love the onboard scale in the truck bed. Very convenient. I have a g Factory generator also. I always put in a Line X spray in bed liner and have a roll n lock top…out of sight out of mind.The easy pull out steps make easy access to bed contents.A big Ranch Hand grill was installed to replace factory bumper because I drive in north Florida deer country. There is one thing I’d change, Ford used to give multiple interior colors and with my Platinum package it limited me to grey 🤦‍♀️. for a very expensive vehicle I should have had interior color choices. So I really don’t have much to complain about. This truck is a very strong towing machine. I also had dual exhaust installed, nice mud flaps and a different larger air filter.Such a great rumble sound now. It’s my fourth Super Duty and I’m very impressed with all of my options including the two front seats that totally recline if I had to sleep in this beauty. Never have I seen or driven a nicer truck.

I always have my service done there. Everyone is friendly and professional. Always great service.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.