Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
Marion Subaru is a top notch dealership with a great staff! They always go the extra mile to make sure you have the best buying experience! I've purchased two Outbacks in the last year and half. They're the best around, you won't be disappointed!
Outstanding utility, visibility and economy.
by blueflag55 from murrayville, ga
May 10, 2018
Love the Energi version; had a regular one before which was handed down to our daughter. Very comfortable, lots of usable and versatile space inside for a smallish car. Great economy (we get close to 49 MPG as a daily driver).
We walked into iron Ford looking for a newer car and they not only did that but got us in a brand new car that my husband loves. They were very friendly and great w my four year old. As quick and easy as car buying can be! We will definitely be back for our next car.
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
From the moment I walked in to the dealership to the time I purchased my new car the service was amazing! Will Simpson the Internet Sales Manager was very helpful and knowledgeable of the vehicle I was interested in. I felt I was very comfortable with the use of the vehicles options and operation by the time I left. Wanted to say thanks to all the staff!! I will refer my friends and family to Will Simpson and Iron Ford!! Thanks!
Very efficient, comfortable great vehicle
by 2017fordescapeSE from Newburyport
January 5, 2019
Navigation and options are great. Fordpass app is great for scheduling engine starts and diagnostics. 4 cylinder turbo with auto stop is good for emissions and gas savings
Iron Ford (formerly Sparta Ford) is just the place to make you feel comfortable when it comes to service. Their staff is friendly, fast and courteous, very accomodating. I have been a customer since the early 1990's. I trust no one else better than Iron Ford. When it is confidence, it is Iron Ford for me.
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
I came from St. Louis to purchase from Iron Ford after seeing an internet listing for an Acura TL. Who would have thought I would find the exact Acura I was looking for at a Ford store in central Illinois? I was immediately contacted by my salesman Will after making an online inquiry about the vehicle. Soon after meeting him, Will told me he was new to the dealership and to car sales but I would have guessed he had been doing it forever. He was very courteous, professional and a real pleasure to work with. The price of the car was thousands below what I was seeing at the local Acura dealers and they were very fair with my trade value. All in all an excellent experience and I would highly recommend Will and Iron Ford to anyone interested in a pleasurable car buying experience.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
I love Iron Ford!!! My experience is always excellent!! The service department is like no other!!! They are always willing to answer and explain any questions I may have about my Ford!! I will always purchase a Fprd product!!
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
I absolutely love Iron Ford in Sparta Illinois!!! Their customer service is like no other and always enjoy the experience with everyone there!! We will always buy from Iron Ford!! Thank you!!
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
Mike McCartney went above and beyond to find me my 4-door jeep!! He spent many many hours looking for what I wanted!! Everyone was very helpful when I went in to purchase it!! This goes to show you that even though I wasn't buying a new Ford they gave me the attention that was needed!!
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
I worked with Clay from Ford Square when I decided to buy a new Edge. His customer service was exceptional. They did not have the exact car I was looking for but within 48 hours he found the ideal car for me and I took delivery. He even picked the car that I was trading in up from where I work and took it to the dealership to get appraised so I did not have to disrupt my work day.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
No pressure sales
Perfect Truck for Me
by luke3011 from Salsibury, NC
January 9, 2019
This is the perfect truck for me. I have a 2014 STX Sport. it looks good, has a nice big V8 with plenty of power and the interior room is amazing. I fit 6-guys in the cab with 8 golf bags in the back on a golf trip. Ford did well making the 2014 F-150.
Great Dealership. First class service department. My car broke down on Labor Day outside Mt Vernon on my way to South Carolina. The service department got me in at 7:00 next morning. New air conditioning compressor installed, back on road that morning. Very courteous staff. Great service.
Baja Auto Sales is a very nice place.
by Jamie from LAS VEGAS
December 26, 2018
The truck I bought is what we were looking for and is the best match. Thanks to all the very experienced staff. Once again thank you.
good and did not take too long to get paper work done
Love our New Edge
by newFordfan from St. Louis, MO
January 11, 2019
Is a great sized SUV. Bigger than the compact suvs, but not a monster. Gets great gas mileage, handles well, easy to park and maneuver. Wonderful for a family with a dog, plenty of cargo room for luggage and out 70lb dog. Look forward to having this Edge for years.
We bought our new Ford Explorer from Steve Lombardo at Ford Square in Mount Vernon IL. It was the best buying experience we have ever had! Steve went above and beyond to locate the vehicle that I wanted. We walked in on a Saturday and sit with Steve for about an hour to go over what potions I had to have and color. He dealt with hundreds of text messages and questions from me, even on a Sunday night. By Tuesday morning Steve had located our Explorer and made arrangements to get it here from out of state. When we arrived to pick up our new car the owner of the dealership Roy Schmidt came out personally to thank us for our business. We have never had that happen before! It was a very nice personal touch. Steve went over every detail and option our Explorer had and probably spent about an hour showing me how to operate all the technology it had and syncing our phones up. I would highly recommend this dealership and Steve Lombardo in the future as they are a class act!
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
Cindy Poston, of Ford Square, made the experience of trading up for a vehicle with third row seating very convenient and easy. She stayed after closing hours to allow me to test drive the Buick Encore, and made the entire process very easy. This included moving our grandbaby's car seat over to our new vehicle while we finished signing papers in the business office. Everyone involved in the process was extremely helpful and friendly.
Best Ford sedan I ever owned. '17 Ford Taurus SHO
by SHOCAR from Honolulu, Hawaii
January 1, 2019
Great road handling, fast, roomy, huge trunk, awesome interior and exterior designs, great sound system, great looking wheels, what else can I say about this Ford model?!?!?
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