The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
First off I hate shopping & the thought of buying a vehicle made me sick & complete dread! I started by going online to local dealers to see what was on the lots, I can’t stand haggling & I knew what I wanted to spend. Went to Perkins & wasn’t surrounded by vultures, laid back experience & such an easy process. Sean was great to work with!!
I’ll return to this lot every time I have to purchase. Hoping my new one last me another 10 years :)
I highly recommend Perkins!
Wasn't looking to buy, but the deal was just to good to pass up. The staff never pressured for the sale, they just gave me the facts and worked with me diligently to work out the deal I needed. Our daughter and several friends have bought from Serra Jackson, and if the need arises, I will return. They were nice, friendly, and very helpful. AND BTW - I love the new ride.
I have already bought two vehicles from them and am planning to purchase my third. Each time, the experience had been nothing but top notch. Both vehicles were delivered to me from our of town and the salesman was ultra-responsive via email, text, and phone. Each time, I knew what the cost of the vehicle would be out the door before ever stepping into the dealership. Never wasted one second in the "let me talk to my manager" game.
This is the way car buying should be!
I was very happy with the service at Serra Chevrolet in Jackson. I didn’t feel like they pushed me into buying anything. They worked with us and got us what we wanted. I would definitely buy from them again.
I am a75 yr old senior on a fixed income. I cannot say enough good things about Boliver Ford in 25 words or less. They sold me a good used vehicle and when it broke down on the way home they paid for all repairs. Thanks to Shane Pattyson, sales Brian Davis, Sales manager, and Dameon Nowlin, managing partner, we now have a work truck to help supplement our income. Who does business like this these days? Just good honest people like Boliver ford I guess.
This was my first time to buy a truck online. Brittney and Chris made my low pressure buying experience so easy. I was treated with respect and dignity throughout the the whole experience. I hate car shopping! This experience has change that. I never walked on to the lot. I bought it online and over the phone. and they brought it to my driveway. What a perfect way to buy a truck. Britney was the perfect sales person and Chris was the perfect sales manager. I will be telling all of my family and friends about this purchase and about this dealership.
Mr. Allen Pittman was a great salesman. He talked me through the whole process and broke things down to me and my daughter so that we could understand it. He and the other staff members were so nice to be around and I am grateful to be in a brand new car. Thanks to all of the Bolivar Ford Staff that made this possible for me!!!!!!!
Took my Flex on a trip in the snow belt and on my return the rear wiper washer stopped working. When we got back into town I took the Flex to Bolivar Ford to get it looked at. Brock assisted quickly and understood my issue. The tech Mike found the problem while I waited in the very comfortable lounge, and repaired it. Did not take long. Excellent people and service. I would recommend to all!!
I have purchased and maintained two Expeditions at Bolivar Ford. In each case of purchase or maintenance, the service department personnel were always helpful and clear in their explantion of whatever the car's need were. They made the purchasing process easy and efficient.
Ben Tyler was personable, friendly and professional. He made every effort to come to an agreement with us with regard to the value of our trade-in vehicle and the final sales price. After much effort, Ben was able to make an offer we couldn’t refuse. He was a pleasure to work with.
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