Used Ford for Sale in Manchester, NH

from start to finish the best car buying experience I have ever had. John Paul and his mother are awesome. He got us great financing and got the paperwork together in a few hours. My Mercedes 550 is amazing. A total quality car. I will be back and have told several friends. That’s the true sign of a great experience. Thanks John Paul.

This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

Auto Fair Ford is awesome great service nice people all service done right

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I had initially gone out to get my murano maintenanced, but ended up trading it in for a 2018 Rogue. Mo did an amazing job making sure i found a car with all the features i wanted. i didn???t really know EXACTLY what i was looking for so i gave him a very short & vague list & he went above & beyond with features i didn???t even expect - down to even the color, all black everything & i literally mean everything, even the rims & emblem! Mo made sure not to put any pressure on me when it came to choosing a car. he made it a point to even ask me multiple times through out the entire process if i was happy with my choice & if it featured everything i wanted. he makes sure you walk out happy & not with buyers remorse. i would definitely recommend him to anyone looking for a car!!

It’s a great drive. Drives and rides like a car. Satisfied with my decision. Looks great, drives great and I love driving it. My thanks to Henry Ford!!

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this???my husband and I live in Vermont and we both work in Massachusetts, but we listen to a radio station out of New Hampshire???106.1, we hear the Merchants Auto advertising on the station and enjoy the ads very much, we have our favorite??????Billy, this is getting outta hand???, anyhow, Merchants Auto, your advertising works! When we were thinking of trading and buying another car, my husband immediately said ???let???s go to Merchants Auto???. My response was way over there? (1 hour 45 min drive) We looked around in our town and the only vehicles affordable had 75000+ miles, I don???t think so??? We took the drive and we were so pleasantly surprised with our experience. The minute we got out of our truck (with our very timid 10 month old rescue pup) and headed for the door, we were welcomed by 2-3 employees and they had no problem with bringing little Lucy in with us, I knew I would like them right away!! Our salesman, Rodney Mathews greeted us and Lucy and his first question was if she needed any water???awe???so we sat down with him and explained exactly what we wanted and what price point we needed. He had a huge list, 4-5 pages of vehicles and began telling us about a 2013 Nissan Rogue. So, I wanted to go over the numbers before driving it and falling in love with it, and he did just what we had requested. Then came the test drive, my husband was like, ok, you take it for a drive and I will stay here with Lucy???Rodney insisted that she go with us???who ever heard of a dealership letting a dog in a vehicle for a test drive???not this girl! Needless to say, we drove it and fell in love with it! (Lucy too!) Before leaving with the new vehicle, while Rodney was setting up and explaining the blue tooth, Lucy started ???kissing??? him from the back seat! Rodney then walked us over to the service area to introduce us to the service department and set us up a free oil change, as well as informing us that had we lived in NH the inspections are free! He also informed us that they have a ???runner??? that will be delivering the Vermont registration paperwork as well! We just wanted to let Merchants Auto and especially Rodney Mathews know how appreciative we are with all that you did for us, we felt like you were a friend, not just a salesman, with not one feeling of ???pressure??? at all. We just feel that Merchants Auto went above and beyond for us and it is greatly appreciated, and we can???t say enough as to how pleased we truly are. We will and already have recommended Merchants Auto! Thanks again and again??? Andrea, Jim and Lucy

This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!

Michael met me at the door when I pulled up to ask some question. He was very kind and respectful. He was able to answer all my questions and concerns very quickly and comforting. When it can to his patiants, man the guy has a lot. I'm an indecisive person n compare everything, and mike was doo understanding and patient. He helped me test drive a few different motors of the truck I wanted, until I found my truck. I Thank You Sir with all my gratitude you made a difference to my car buying experiences! 😀👍👍

I wanted to trade my car in for a bigger/better winter vehicle. My credit isn???t very good, and I owed a lot more on my car than what it was worth. Michael Galer worked with me and tried several different options until we were able to come up with a vehicle and payment that worked for me. Plus he hung out with my kids while I did paperwork 😊

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I was looking for a new pickup truck but really didn't want to commit that much money. After looking around online I found some trucks with potential at Merchants Auto. The salesman (Joe H.) was really helpful and actually helped me select a great 2015 Ram 4x4 with all the features I needed and very low miles. Tim helped me choose a warranty that made sense for my expected use of the truck and made the paperwork portion of the transaction easy. I don't think I'll ever buy brand new again. I plan to have this vehicle for a long time, but I will definitely come back to this dealership when I'm ready for my next one.

You know how people always¿ say" I wish I could find a good place to have my car serviced that I could actually trust? Well this place is it. Pete is unequivocally the best, trust, price and dependable. The man is busy, but never too busy to take care of his customers.

Very comfortable ride and interior design is just great on it I would rather a man that naturally aspirated over the double turbo model as you get a lot of performance with the turbos but you got something more to go wrong.

We Love Second Car Center!!! We bought our family car here almost 2 years ago and now we just bought my son his first car here. We have received the best customer service and care and will continue to come back here for all our automotive needs.

This is a great car for a family or for any single person it is super roomy and comfortable. This one has sink to play music from your phone or make phone calls and it’s also equipped with Sirius radio

The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?

Guys at the toy store are awesome! Family owned and they make you feel at home!

Everything about this car was great for me. I have owned and driven over 30 different cars and this one definitely stood out. Comfort - Extremely comfortable for me with the bucket seats up front, although stiffer than most regular seats, thats how I like it and the back seats are softer than bmw's, maserati's, audi's or any of the luxury brands ive been in. All of my controls/shift knob, cupholders are in exactly the right spot as well. Performance - For a 20k dollar car the performance is awesome and spirited. Love how it drives, and although I prefer stiffer suspensions, it is stiff enough to feel secure while being soft enough to not bother people over bumps. The shift is easy, the clutch has decent weight, everything is just right for me. Reliability - Over 5 years and there have been no maintenance issues with this car. Absolutely the most reliable car I have had to date.

Recently went in because my son referred me here he told me that the guys here work hard to get customers into a vehicle and that i would likely leave with a car. I spoke with a young man named Jonathan but they called him pachy, and let me tell you he was extremely helpful he made the process simple and presented me with a lot of options and tried to make sure i was getting the best deal. Unfortunately my credit/financial ability kept me from making purchase but I appreciate the efforts of Pachy and the supporting staff. If your in the area and looking to capitalize on a good deal and a friendly, cooperative staff don't over look auto fair ford in Haverhill. Ask for pachy even im sure he can help you.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I had an awesome experience working with Drum Hill Ford. Craig was a patient and engaging salesperson. Despite me coming back a number of times trying to come to a decision, Craig always greeted me with a smile and never pressured me to close. It was also impressive when Bernie (the owner) came out just to say hello.