Great speedy service. All employees were pleasant and helpful. Have had dealings with Tester Ford for many years and have never been disappointed. Will visit Tester Ford when I need to lease another vehicle.
I bought a used ford escape. I could not be more happy with mu purchase. Every one was friendly and professional. I had another key ordered and called me when it came in and was out of service within a half hour. The only bad thing I could say is that when I left I was in a hurry, and my gas tank was empty. I only had 30 miles until E. Other than that was great!
I purchased a new Buick Envision and because it was a big purchase and decision Kasper’s helped me through the entire process. They answered all my questions with no pressure to purchase either way. Not only did i purchase my car through them but they have taken care of all the service visits... oil changes, etc. Service dpt. goes above and beyond as well.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
I found this 2015 equinox on cars.com. I contacted the dealership and Chris was our salesperson. He was professional, courteous, thorough, went over and beyond on his service. He helped me find the best deal. I will promote to friends and family to check here if looking for a car.
Came to look at a car I found online. After the test drive, I knew I didn't want that car; seat and armrest weren't comfortable. Salesman found another car--this one didn't even have an armrest. I stated this wasn't what I was looking for and I was looking for a car that I would use until the wheels fell off. I could see him getting irritated and he said, "Can't you just get used to the armrest?" I knew specifically what I wanted and what I didn't. Eventually after showing me many cars that didn't fit what I was looking for, he said, "You're gonna have to sacrifice on some of the things you want."
He seemed very irritated that I did research on cars. He gave me makes and models they had on the lot that might work, and I was using a website to tell him if the cars would be acceptable. After a while of telling him no, he stated, "Not that I think that website is lying but I never hear about any of those complaints." This was the final straw. You are a salesman. People are not going to come in and tell you about how bad their transmission is when they are trying to trade it in for another vehicle.
I bought a car I love a week later with EVERYTHING I was looking for. I didn't have to sacrifice anything and I got it $5000 less than cars they were showing me.
Eugene is a great representative for your dealership,,,,,,,,,,,when i am ready ...will buy a new car from him again...
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