Used Ford SUVs for sale near Gaines, NY

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

Allen provides fast, friendly and comprehensive help when managing my service appointments. The staff exceeds expectations with the service performed on my car; going above and beyond. I am extremely happy with the work they do!

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

Chris Malone and Alan Hecker were outstanding representative employees by West Herr. They are both very responsive to our needs for our car. They are always pleasant and welcoming any time we bring our car in to be serviced.

Update, had a minor issue with are new/used car. The folks at fusion Immediately returned my phone call and immediately fixed the issue. No questions asked my experience just keeps getting better and better with fusion. Auto will recommend it to family and friends

We had excellent service in purchasing our RAV4. Would definitely be back for next vehicle! John was easy to work with! Best car purchase we have ever made!

Tom was great. Friendly didn't try to up sell us and gave us some time to look around without hovering. My son ended up buying a very clean truck from here. We did a lot of looking and comparing online they had a few vehicles in his price range that he was untested in. I would recommend checking them out.

The reason I'm giving Kaplan 5 Stars is I had gotten sick and couldn't keep my appointment. I didn't send them a email but didn't hear back. But in all my year and I'm 65.. This business took time to talk with. I am hoping we touch base soon. If a Dealership spends time talking and understanding. This someone I want to do business with.

I just purchased a 2007 Mustang from Peter Kay auto sales and couldn’t be more happy. I was processed through Bill at the Hamburg location and would 100% recommend him. Best customer decide by an individual that I have ever experienced!! Thank you Bill from Peter Kay’s.

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

terrific car at a terrific price! Sam was knowledgeable as well as patient, as we went through finding the perfect car for us.

Mike and his team in service are amazing. Great at getting you on even when they are busy, always fair and keeps you informed with what is going on

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.