Used Ford SUVs for sale near Gaines, NY

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

Excellent dealership to do business! Everyone goes above and beyond to make the experience simple and smooth! Courteous, helpful and very fair. We have purchased our last 3 cars there!!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

The service was great and everything we asked to check and they did and told us the results of each check. The results were good. What more can you ask.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Had my Highlander in for repairs in the past, ordered some replacement sill plates, they came in quickly, was notified and stopped the next day to get them. Was able to have them installed during the same visit. Very efficient and didn't cost a fortune. Will continue to visit them going forward.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

What A Great Experience I had with Rabih at Jude Auto Sales!!! I don't think I'll ever go anywhere else for my vehicle purchases. Amazing Customer service and a Great selection of cars. It's hard to find a Trustworthy Car dealer these days, so I'm glad I found Jude Auto Sales!!!

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

Great place to buy a car I bought my Chrysler 300 2 years ago and it's still running smooth and great joe and John are two great guys and will sit with you and make sure you understand them by the time you leave I would buy another car from them if needed.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

The reason I'm giving Kaplan 5 Stars is I had gotten sick and couldn't keep my appointment. I didn't send them a email but didn't hear back. But in all my year and I'm 65.. This business took time to talk with. I am hoping we touch base soon. If a Dealership spends time talking and understanding. This someone I want to do business with.

We purchased our Explorer Limited brand new in Sept 2014. We live in Wyoming, and we've traveled to both coasts in comfort. It has 211,550 miles, still going strong! Knock wood!

Andrew at the Alden store made buying my new car very painless. Though there were some hiccups in the process, not directly the dealers fault, Andrew made sure to keep me updated and got my car to me as soon as possible.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Joe was great to work with! The process was so easy. It was unbelievable how quickly we were in our new vehicle! We never felt hassled or pressured. The best buying experience we have ever had purchasing a vehicle.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Very clean cars happy with there service. Great people to work with. Definitely will recommend this dealership.

I swore all of my life I would never buy a Ford. Once I brought my F150 Harley, I loved it. Which made me eager to but this Explorer for my wife and daughter. We are now a FORD FAMILY.

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!

Have had it for a couple of weeks. I just filled the fuel tank for the first time today. I have put about 600 miles on it on one tank of gas. Have plugged it in every night after I have driven it. I love it!

terrific car at a terrific price! Sam was knowledgeable as well as patient, as we went through finding the perfect car for us.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.