I brought my car to the dealership after having some troubles with the car starting. I scheduled an appointment online with no problems and within 2 days of the problem. I was very nervous to bring the car in as I???ve never had a car under warranty. Jamie greeted me with with a smile and a very reassuring tone as I???m sure he could tell I was nervous. I was sent to lounge and only waited about 1.5 hours. Jamie came in and told me exactly what was done, what he would recommend gets done soon, along with estimates. My car was washed, vacuumed and heated up once I got back into it. While being reassured everything was covered by warranty, Jamie informed me there was a small problem with their system and that he couldn???t print anything at the moment. Jamie was quick to send me the printed documents to my email as well as sending it to my address. It is safe to say that I am very satisfied with my trip and I feel like I will forever be a Hyundai driver. Give Jamie a raise, he deserves it!
Beautiful well built car but
by Michael from Pikesville
December 8, 2018
Modern design , well built with many high tech options but remote start for car especially nice in winter is found on cell phone not the electronic key and requires paid service after trial period.
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
by Rich from WHEATON
January 5, 2019
I used to drive a BMW. My opinion is the Genesis is the ultimate driving machine. Has all the bells and whistles and more comfortable than my Bmer.
I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
Amazing car that continues to impress!
by jeffswi from Beloit WI
December 21, 2018
I've tested BMW, Mercedes and Audi, and this Genesis still continues to impress me! Attention to detail, reliable and dependable performance, and more luxury for the cost than any other vehicle I've driven.
The after sale and service/maintenance experience is also outstanding and continues to reset the standard in the industry!
I was going to give 1 star because My first experience with Luther Bloomington was terrible. But i met dave boogren who worked very professionally and really cared customers. Working with him was very pleasant, and i felt very respectful. I wish i met Dave Boogren first so that i did not have to go through the terrible service from Austin
Awesome car for the money
by Andrew Holloway from Lynchburg
November 6, 2018
Good performance, power, and space. This is with the money. Best part is it is biggest enough for me! I recommend this vehicle for anyone wanting a budget friendly luxury car.
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