Used Genesis cars for sale near Blaine, MN

Caven made my experience a very happy one. Overall I was satisfied with his customer service

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

This is a beautiful vehicle inside and out, Great styling and comfort. Performance is great . Mileage is disappointing. User interface for settings is confusing and you have to go very deep into drop down menus to set basic functions. Cargo area is small for an SUV of this size. I ordered mine with a trailer hitch but the factory trailer hitch looks like it was added on at U-Haul. It is not integrated into the design at all and certainly looks like an afterthought. VERY disappointing Regardless, I think it is one of the best looking SUVs on the market