I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
It was a long day, but well worth it thanks to Brian Schauf at Brenengen Chevrolet in Sparta, WI. He is a very knowledgeable sales rep, with a laid back personality. Makes you feel at ease during the long car buying process, and is always sure to keep checking on you even when he is busy! Was my first time buying a newer used car, and Brian made it memorable! ¿ Thanks you Brian! Yaz will be there to see you when she's ready for that car! I appreciate you making the day so fun, and the complementary coffee & cookies is an added bonus!
A shout out to Peder in finance for all his help with the paperwork. Was great to meet you both!
I BOUGHT A USED BUICK LACROSSE LAST WEEK AT BRENEGAN AUTO, SPARTA, WI. I WAS HAPPY TO FIND MORE THAN 1 VEHICLE IN MY BUDGET. BRIAN SCHAUF POINTED OUT ALL THE FEATURES ON THE ONES I CONSIDERED. AFTER I PURCHASED HE LED ME THROUGH ALL THE BELLS AND WHISTLES. THANKS BRIAN
I am so vey happy to have purchased my vehicle through Brenengens. My sales person was Steve "Kubby" Kussman, he was wonderful to work with. (VERY FRIENDLY) was not pushy in any way. I had a couple issues after my purchase (which were not serious) but Kubby and Pat McKenna (car manager) took care of them right away. They were so good about it. I was very happy with that. So many other times I had purchased a vehicle elsewhere I had issues with getting help with the vehicle I had purchased, which is the most frustrating thing! I am 3 1/2 hours away from Brenengens , but the next time I am looking for another vehicle, I am going there 1st. I am also letting others know how good they are there. Cindy Schwartz
Nice small town dealership, drove from Hudson, Wi. Dealt with Todd in sales, very easy going guy, knows his product line well. Sent us on a test drive and when we returned, gave us a trade in just value from NADA, just like we looked up. Fair prices and fast response with financing our new GMC Sierra. Haven't needed service yet, but service department looked busy the day we were there. WI'll recommend to family and friends that Larkins GMC is worth the drive.
This was my second vehicle I have purchased from Brenengen's. However, my last several vehicles I had purchased at another dealership that my brother works for. Shopping this time around I was looking for something very specific and found just a few around the area. First, Brian Schauf was quick to respond unlike many others, some of whom never even called me back. Whether it was by email or by phone, Brian responded professionally and in a timely manner. Brian was extremely helpful and after driving a distance to look in person, had the truck gassed up and ready to go. After a short test drive in the rain, I decided to pull the trigger. The sales process was smooth, non aggressive and Brian ensured my complete satisfaction. He went out of his way in the following weeks to ensure I was more than satisfied with my purchase and ensured that I would be a return customer. From touch ups, to detailing, to personally buffing scratches! I never thought I would leave the dealership my brother works for, but after this level of customer service, I would be a fool to go back. Pleasure to do business with and more to come. Thanks for everything Brian! I'm sure we will see you next time.
The dealership was professional and courteous. The salesman had a clear understanding of the GM trucks and how the best one would fit into my situation.
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