My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
I came in looking for a Volkswagen Jetta and when I showed up they were waiting for me, offered us refreshments while we were taking care of everything and helped to reach the payments I was hoping to have.
Yo, this was by far the best car buying experience anyone could ever have. Everything was so efficient, sales persons was kind and a heck of a character. He will make your car buying experience enjoyable. Believe me you wont be disappointed. Just be prepared for a burst full of positive energy and person that's on your side that will put his self on the line to serve you.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
No-pressure sales people. Have bought two cars here; both from Russell. Highly recommended.
There is no indoor showroom which makes shopping a bit sporty on a cold, windy or rainy day. But Russell happily brought the cars (plural) we were interested in seeing right up to the door for us.
Did I mention no-pressure. That is different from no-hassle which means take it or leave it. In the end, Lindsay will deal on the price, especially if you are trading in.
This is an old-school dealership with up-to-date technology.
I have bought 4 trucks from this dealer ship. Great people to deal with Billy will do what he can to make you happy before you leave there. Billy, Ben, Andrew and Ol Stan good guys so go by a truck and be happy.
I was in the market for a new Jeep Wrangler; I wanted something with low miles that was lifted with 35 inch tires. I had a lot of questions, received a spotty information from friends, and needed a little handholding… Matt and DTO customs was an absolute pleasure to deal with. They were patient answered all my questions and provided information above and beyond what I was looking for. In terms of my deal; I live inside the beltway and taking the 30 minute drive out to Gainesville was absolutely worth it - saved over $10k and got exactly what I was looking for… 2016, low miles, the color I wanted, Showroom to Street!!
Talked to Corey the salesman and came by to look at their 2015 mustang gt premium. He wasn't pushy and let me take my time looking at the car. I told him it all came down to what they could give me on my trade in because that was the issue since I still had a new car. They gave me more than any other dealer offered me which was great because I wanted to stay below a certain amount OTD. The whole process was quick and hassle free. Corey, Ryan, Matt and Katie are awesome. Thanks Dealer Trade Outlet for a great experience.
My son had been pestering me about lifted trucks since joining the military and hoped to have one soon after training. He constantly sent me pictures of possibilities and I usually objected for one reason or another - high mileage, too expensive, little options etc. Good thing for having patients. Because when he heard of Dealers Trade Outlet, with their wide selection of lifted trucks, this was a now brainer. He found exactly what he wanted and took an initial trip there to check it out. So when me and my wife went with him to test drive, we were really impressed with not only the 2015 Chevy Silverado but surprised on how efficient the place operates. The transaction went smoothly. All documents were provided on a USB drive, minor scratch buffed out and oil pressure switch replaced. Matt, Nathan and Bill were extremely friendly, knowledgeable and very helpful. We definitely would recommend this place and look forward to future business.
My daughter had to purchase a car for her trips back in forth from Providence to DC area. Rita walked her through the entire process. She also walked me through my hesitation as I was unable to personally view the vehicle in advance. Simply outstanding service from start to finish and they treated my daughter like she was their own. Great car ... great sellers ... outstanding and gracious service. Thanks!!!!
Kaley and the rest of the crew were great. Gave me what I expected on my trade-in. No problems with the whole process. When I told them that I was going to check out another dealership, they did not try hold me back from going. Ended up buying from them.
I can't believe how nice they were. It was way more than just buying a car. I learned so much about building credit with the gentleman there. I have no credit just yet and he got me financed with a very reasonable terms. My salesman was sooo kind and I was able to take my time and think about everything. That is what made write a review. My friends kept worrying me how dealerships pressures customers into buying but my experience was nothing like that and I am so HAPPPPY with it and with my car. Just lovinnnnnng it!
I recently purchased a classic car for my wife from this dealer. The salesman I dealt with was Garth. He was extremely knowledgeable, patient, friendly, straightforward and honest. Our transaction took place over the phone and Garth went out of his way to assist in the purchase and delivery of the vehicle. The vehicle arrived at our home the next day and it EXCEEDED all of our expectations. The gentleman who delivered the car (Jerry) was a sheer delight to talk to. I would highly recommend these folks and will deal will deal with them again in the future.
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