Excellent Customer Service, Stuart Rayle is the Be
by Jeannine from Kershaw, SC
August 11, 2018
Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future
Nicest truck I’ve ever owned
by Yaboi from Ogden, UT
January 7, 2019
Got the Duramax Sierra SLT crew cab with pretty much all the options, I’ve tried other trucks and currently have a 2007 Chevy Duramax and it turned me to GM from the ford and dodge diesels I’ve driven/owned in the past. Blows my mind with all the options, super comfortable and rides quite nice for a truck.
Got what I wanted! In the price range I was looking for.
by Bobp from Tampa, Florida
December 25, 2018
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
From the moment we walked onto the lot we were treated with the best customer service that continued throughout our visit and buying process. Jace greeted us with a smile and actually listened to our needs and concerns. I wish every buying experience could be exactly like this. Make sure you ask for Jace the next time you need a professional with First Class service. Love our new car !
A really good truck
by Rodney from California
November 22, 2018
I have this truck for a long time and it is a really great truck. It works and looks really nice. I recommend this truck to everybody
I cannot say enough good about Jace and Brandon! They truly are THE best in the business. They are very friendly, down to earth, very social, accommodating, and very easy to work with. We had a complicated deal and Jace worked very hard to find the perfect vehicle, and exceeded our expectations by finding the very vehicle my husband wanted! It doesn't have all the options he wanted, but they can be very easily installed. We are very pleased with the whole buying experience. If you are in the market for a used car, I very highly recommend Jace as your first choice! I see the bad reviews here and I understand, but don't let that stop you, some used cars will have issues no matter where you go, ours has been absolutely perfect!
Love the truck. Unhappy with the manufacturer
by Nick from Marysville , Ohio
March 25, 2018
I bought the diesel brand new. I could smell antifreeze in the front after a week.
The dealership could not find a problem. After 32000 miles I had a low coolant alarm. After 4 days and some help from the internet the dealer found the leak at the bottom of the radiator.
GM was generous enough to pay about $300 of a $750 bill for a problem that was there from the start. They gave me the illusion they cared and was going to give me more assistance. Nope!
GM vehicles have a problem with the radiators and the connections. I have read many strings at the truck forums regarding coolant issues. The radiator has no cap which causes it to be very hard to "burp" the system when one needs to change out a poorly engineered radiator. The last GM vehicle for me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Trent from Bismarck, nd
November 14, 2018
Interior finish is great. More power than you need. Great mpg. Looks great. Tows everything I have hooked up to it without breaking a sweat. Great overall value!
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
It’s already paid for itself
by DocMurf from Ellington, Ct
October 20, 2018
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
Very nice truck
by Fanbase from Morrison,TN
October 17, 2018
Truck is good , good towing good power and has enough space . My truck had the 4wd in the floor and not electric whitch was a plus for me
Steve Heston and Steve C,was great taking care of my concerns and made it right.Really a great place to buy a car,honest guys.wendi s
Worst costumer support
by Dctt101 from Plain City, Ohio
January 8, 2019
This is a nice truck except for a few problems 1. The paint is cheap and scratches fairly easily for the price of the truck. 2. No rear heat or a/c in crew cab 3. The worst costumer service ever. (Let me explain) I took my truck to two different dealerships for the same problem multiple times for the drivers assist warning. They replaced the sensors under the seat at least twice and now saying they need to be replaced again @ $658. I keep asking why the problem is always intermittent with no answer. I suggested they check for a short, but was looked at like I was stupid I am over my warranty by a little over 600 miles and GM says they won't help me. You be the judges
Was in the market for a nice low miles used car. Got in contact with Justin Myrick at the Troy dealership and he had a couple options that fit my needs. Went and test drove a couple vehicles and found the one i liked it was just a little out of my budget. Went home and did some research and talked to Justin a little more and realized he had the best deal on that vehicle around. Went back a couple days later and purchased the vehicle. Justin is very knowledgeable and very helpful in the car buying process. This is the second time we have done business with him and will definitely contact him for all our future car needs.
fowl like a locomotive
by retired & camping from Jacksonville, FL
August 12, 2014
We use our GMC Denali 2500 mostly for towing our 7,500 pound travel trailer. A big factor in high ratings is the diesel. With the tow/haul mode engaged, the mountains of north Georgia and the Smokies were no problem. Especially liked the exhaust brake on the long, steep downhills; it kept the rig totally safe under all braking conditions. We tow at 60 and get about 14 mpg with no headwind. If you tow campers or fifth wheelers, you know how good this is. We don't have the navigation screen, so the rear view camera appears on part of the rear view mirror. The image is small for hitching up; still need a spotter. The 2014 may not be as quiet as the upgraded 2015's, but noise is never an issue, and the Bose system sounds terrific. Just be really careful parking a crew cab with standard bed at Walmart......
The best things were very friendly staff, wonderful looking facility, and a great quality of work. When confronted with another possible problem with my car, they explained things in full detail and we're very patient. I had been worrying about when I was going to get to to clean my car but they did it for me free of charge. I'd recommend anybody looking to get alignments done on their vehicle get it done here!
by Business and Family Comfort Featured Truck from Bradenton Florida
December 9, 2013
I drove to Crown Buick GMC after making an appointment with Tammy Wagner. She was a new sales person. Tammy is very patient. She enjoys people and made me feel comfortable. I had alot of questions about my new All Terrain Truck. When she didn't know the answer- she was honest. (thats important to me) They , Tammy Wagner and Mike Mathis her manager sold me the truck of my dreams. I plan to be a life long customer with Tammy Wagner at Crown Buick
I found a very specific Lexus I had been looking for online with these guys. Called them up and talked, very friendly. Drove two hours up later that night and picked it up. Very friendly people and they were drying it off for us since it was sleeting outside when we pulled up. Everyone was great and they beat our bank's rate (USAA). Everyone stayed late to accomodate our schedule and we drove off in 2 hours.
My husband and I just recently moved to NC, and were shopping for a new car. From the moment we arrived at Griffin Motor Company, we were greeted by a nice salesman (Nick Cannon). We can only say that he worked very hard to make sure we leave the car dealership with a car of our choice that was the perfect fit for us. Thank you Nick. You made our shopping experience a very pleasant one.
The Perfect Truck
by NQSSea from Flemington, NJ
October 26, 2018
I might be biased because this is my dream truck but it's the coolest thing ever! I own a 2016 GMC Sierra SLE 2500hd and it is the bee's knee's for towing! It coming all set up for towing and it rides so smoothly! This truck effortlessly tows around my 2 - horse trailer with my two Irish Draughts in it, one of them being 17+ hands! All in all I LOVE this Truck! Thank you JJ Suk from Keller Bros for selling me this dream!
Gerame was very helpful and kind. They are really great people and don’t make you feel pressured into anything. I love my Acadia :) I would definitely recommend them!
Typical GM truck, very nice driving and reliable
by Dave L from Vancouver, WA
September 19, 2018
8.1 has great power and tows anything but drinks up the gas. Super smooth power and very reliable. Seats could be more comfortable but still easy to drive all day on long trips. Most of truck is great but some minor things could be better quality. Third GM truck and will most likely get another after keeping this one for 20 plus years.
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
Most Reliable Truck I've ever owned
August 20, 2018
This Truck has been the most Reliable and comfortable vehicle I've ever owned. My wife and I use it like it's the family car, if we go any where she says let's take the truck. Pulling has been spot on we have a 32' bumper pull Camper and this truck handles it with no probkem. I purchased it with 6000 miles on it in 2011 and now has 10700 !!
I HAD A GREAT EXPERIENCE AT ADAMS AUTO GROUP. ROBERT DUNLAP WAS VERY HELPFUL. ANYONE LOOKING FOR A CAR I RECOMMEND STARTING HERE. QUICK AND PAPER WORK WAS FAST
Not bad at all
by Jdog from Overland park
May 3, 2018
Most trucks are overpriced bad. They are still nice to drive take for a spin even if you don’t buy them. I’m more parcel to the Tundra or the Titan though
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