Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
I went in to test drive my dream car since i was a little girl. They were very helpful, on-point, overall amazing customer service. Within just a couple of hours i was driving home with my dream car. I would recommend them to anyone.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
I have to say they have an excellent internet team...they were not pushy like a lot of dealers are...I needed information and received it with no problems... I'm still looking for a certain vehicle at a good price...they are right in line on there pricing with other dealers....I would recommend talking to them and see if you agree...There EXCELLENT
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about going above and beyond for his customers! I would recommend dealing with Austin and this company any time.
Not sure why it is but I can never get a vehicle in for warranty repairs. From the tech for a specific promblem not being there to and mostly have no courtesy vehicle and they never try to offer a solution. I tell the service writer that I need to have a way to work and I feel like he says " on well that's your problem".
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