I witnessed great service today...Matter of fact the past 3 weeks...The location is very clean and well maintained...I was shocked honestly...they treated me with care and helped fulfill all my needs the best way they could...Greg was very patient with me specifically...I would recommend anyone to come witness what i witnessed...Thanks you guys!!! Whoever details the cars did mines and looks real sexy! Thank you once again!
Very easy process, quick follow up. John was great from the start no pressure at any point very clean and friendly place to do business. I would surely recommend this company if your looking for a car or looking to get yours repaired. EXCELLENT SELECTION EXCELLENT SERVICE THE EXACT NO PRESSURE EXPERIENCE I WAS LOOK FOR. I LOVE MY BABY THANKS L&S
We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
Thank you so much (Charlie) for helping my husband and I purchase the vehicle we always wanted. I saw how you went above and beyond to get us out of our current loan and always with a smile on and very positive. You kept following up with us several times throughout the day. People like to hear that. You gave us options and hustled for us. Honestly, even if the deal wouldn’t have gone through, I would have been happy because you really tried. I never thought the deal would have gone through because of our credit issues from two years ago and everything but you made it possible. I look forward to working with you again on our next vehicle. I will definitely continue to buy here and I will always recommend you as a sales person. I can continue to say nice things about Shamrock and hope they knows they have a great employee. The Wrangler is absolutely awesome and the modifications are subtle but awesome.
Great car buying experience.
Quality vehicles with No pressure, no gimmicks, no forced video presentations.
Robin was excellent to deal with, great personality, punctuative and covered all details of transaction. Very relaxed Enviornment
Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
I was in need of a newer and reliable vehicle, I had researched your used car's online. I found one that I really liked. When I spoke to Bill I told him that I had a minimum monthly payment. While taking the car for a test drive, Chris in finance got to work on getting me approved for a loan. Not once did either of them make me feel pressured into buying a car that I couldn't afford with a much bigger payments. Not only did I get approved but I purchased a car that I wanted and my monthly payments and interest rate was lower than originally anticipated. This is the first time I have ever purchased a vehicle with no pressure! I got to drive my new car home the same night. It's a good feeling knowing I have a safe and reliable vehicle now thanks to Chris and Bill. I would recommend your dealership to anyone needing a new car.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.