Truck Buying Experience with Rick….
March 18, 2016
We are so grateful that our search for a Diesel Truck led us to Rick and Nor * Cal Motors, Auburn! From our first phone call to today, our experience with Rick and the Nor * Cal staff of professionals has exceeded our expectations. After looking at several trucks, it was so refreshing to meet Rick, he is straight forward, honest and a no pressure guy! We found the perfect Ford, F350 diesel for us. There were a few things that needed to be done to the truck so it was about a week before we could pick it up. It also happen to be my husband’s birthday, so during that week I got with Rick and had him install a Flip Back bed cover as a Birthday surprise. When we picked up the truck, Larry was going over everything with Rick and it took him a few minutes to realize there was a bed cover on the truck, when he discovered it, the look on his face was priceless. THANK YOU RICK, I cannot tell you how hard it is to surprise my husband! You not only did everything you told us you would do, but you did some additional things to the truck! The Birthday Surprise was excellent…. It’s been a couple months now, we love the truck, it pulls our 32’, 5th wheel very nicely and now Larry can unhook and leave the hitch in the bed, he can pull the bed cover over it and you don’t even know the hitch is there. With our old truck he had to remove the hitch each time and it was a lot of extra work. We cannot say enough good things about Rick and the Nor * Cal, Auburn staff. They just tinted the windows in my car and they look great! If you are looking for a professional, hassle free experience that delivers a high quality product then you have found it…. Thanks again, LaRae & Larry Pollock Pines, CA