Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 3, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
Dave went above and beyond to make sure the entire buying process went as smooth as possible. He worked hard to make sure we got the very best deal, the very best service and the very best over experience we could have hoped for. He strives to put the customer first, recognizing the hard-working individuals and families behind these purchases and helps you save as much money as possible without sacrificing EXCELLENT customer service! Rob Eddinger was a pleasure to finalize the process with and made the overall experience the best I've encountered thus far. Wouldn't want to deal with anyone else, these two were the best!
I wanted to update my truck so I reached out to Adam. I contacted him over Thanksgiving while he was off, but he still got back to me right away! I was extremely impressed with the fast and courteous service and will definitely go back to him next time I need anything!
The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
I???ve bought 7 cars from this dealer and never had any issues. Would keep on buying in the future. Great experience and would recommend Adam and Ryan to anyone that wanted to buy a car from Star. I give it Five stars.
Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
Best customer service ever. Everyone was so helpful,especially Adam. Drove my brand new car home in one of our worst snow storms. Never slid once. Had no problem passing cars that were stuck and going uphill. AWD is great!!!
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