Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
Super friendly and helpful service got done quick as well! They made me feel as if I was in a secondary family waiting for my trucks light to be fixed
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Very good all around service, and pricing. Spent little time doing all the paper work and negotiating.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
by Kyle J from Adrian, MI
October 9, 2018
The car is perfect for starting my new family. Easily fits 5 and has plenty of room for a car seat. Sleek and stylish exterior.
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
Good Car with limited power
by Axel from Ridgedale, Mo
August 14, 2018
I liked the car very much but it has limited space in the trunk area and it had li,ited power and strained to reach a 65 MPH speed limit. The engine had to work really hard but once it reached 65, the car settled in to a nice comfortable cruise.
Buying our van was easy. Our salesman Kevin Moore, was knowledgable and easy going. Waiting for the "detailing / cleaning" took forever. As in over 2 hours. We got so tired of waiting, we asked for them to go get it no matter if it was finished being cleaned.
Perfect car for us at good price
by mlchin2 from Charlotte, MI
August 11, 2018
This car is stylish both inside and out. Very comfortable ride, great visuals on dash camera and navigation/phone screen. Bought 2017 with low miles. Only thing it could use is extra cup holders!
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