I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
I bought a used car from Paul Draper at Sam Leman in Morton IL. What a seemless process. He was knowledgeable and so friendly. No pressure at all. The finance guy was great too !! I highly recommend going there to buy a car and ask for Paul!!
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
We have worked with Barker in Lexington twice now and each time was a pleasure! They really do make buying a car EASY and stress free!!! We knew what we wanted. They had it, so we got it! Andrew Fjelde was amazing with getting us into our minivan! Communicating with my husband all day so all we had to do was show up and sign the paper work! Nik Backus is the best to work with when it comes to the financing! Excellent customer service, very organized and very helpful! Thank you Barker, we look forward to many future purchases with you!!
A friend and I showed up to look at a used 09 Camry on the lot about 5 minutes before close, and Tim was as happy to see us then as he would have been 5 minutes after open.
I'll absolutely recommend Mounce to anyone I know shopping for a car. Tim went above and beyond what I could have even imagined a salesman doing.
Thanks so much for the quickest and easiest car buying experience I could have had. Tim's the best.
Heller Ford has the best prices hands down on used vehicles. Sales staff was courteous and friendly. The finance person Jake was not pushy and very helpful. Best car buying experience my wife and I have ever had. Will be going back in a couple years to update her vehicle. Will not even look anywhere else. Thank you Heller Ford!
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
I found a car I liked online on the Bob Grimm website and went to the dealership to test drive it. The ride was smooth and the car was just amazing. I went from a bulky SUV to a sleek car and upgraded by over 10 years so it was loaded with safety features and options I was not used to. Steve Rice explained every feature and option. I have had the vehicle over a month now and I just love it. I especially love the gas mileage!! I've been back in to see Steve a couple times when I had forgotten how to use some of the options in the car and he did not hesitate to explain them again. I appreciate how well Steve takes care of his customers. He really goes the extra mile.
Steven was absolutely amazing to have as our salesman. He was not pushy and clearly showed/explained all of our options. He truly wanted to help us find a vehicle that worked for us and that we wanted. My wife went to a few other dealers where they refused to even work with her. Overall a great experience! Mostly likely will be back in a few years for another vehicle.
by Jeff from St Charles MO from Saint Charles, Missouri
March 24, 2018
I've never had as good experience buying a car as I had with Lighthouse. I was looking at a vehicle from out of state, but the responsiveness from the dealership was outstanding. I worked primarily with Keith, but everyone I dealt with there was outstanding. There's a reason why they've had such success selling to out-of-state customers: they make the customer feel at home. I hope to be able to buy another vehicle there in the future.
So what's it like to buy a car and never actually go to the dealership ?
Well with the internet and quality sales representatives like Brian Moldenhauer , the car I picked out was delivered directly to my door and the paperwork was done in a few minutes at my house. Thank you Brian for making it so enjoyable.
This dealership is absolutely amazing! I have been searching for the perfect suv for quite sometime and wasn't having any luck. I found one and called this dealership to come look at it. They informed me that it already sold. I was getting discouraged, but the salesman I spoke to Brian listened to what I was looking for and helped me find the perfect one! We were coming from an hour away, he had the car upfront and ready to look at. We walked into their dealership and were greeted immediately and offered something to drink. They treat their customers like family and were willing to deal with us. Did not pressure us or make us feel unwanted with all our needs. They made everything stress free and easy. Will definitely refer them and use them again. Best experience ever!
by satisfied customer from Gibson city, I’ll
October 15, 2018
Had a great experience buying a Ford Escape and would 100% recommend to a friend. Dan was very helpful and nice.
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