Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
The team at Imperial is friendly and accommodating. They made my out of state sale easy and painless. Imperial is always willing to take extra time or that extra step to make sure you get what you want and they take the time to make sure you have everything you need. I cannot wait to enjoy my new car! Thank you Paul, Tommy, and the rest of the Imperial team!
Luis Ruiz, my service advisor, is the most pleasant adviser I have ever encountered. He maintained his pleasant manor even though he was very busy. He went out to the service bay to personally check on progress. Very knowledgeable and pleasant, a true asset to McGovern Buick and GMC.
Stopped in to browse their used car inventory. Greeted by Taylor who was very knowledgeable about the cars they had on the lot and answered all my questions. Made my buying experience nothing but aces and left me feeling like I got the best possible deal I could've hoped for!
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
I brought my 2007 Chevy Express 3500 Roadtrek 210 in for regular maintenance & RI inspection. They went above & beyond my expectations & for a great price. I highly recommend this service dept for your Chevy. Thank you for the excellent job!
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
We had a GREAT EXPERIENCE at Tasca Buick GMC with Mikayla. She had tremendous knowledge of the vehicles we looked at and we felt no pressure to buy something we really weren't comfortable with. We ended up with a GMC TERRAIN and "We are Satisfied "!
This dealership is fantastic. I have been purchasing and servicing cars here for 20+ years and refuse to go anywhere else. They exemplify customer loyalty.
In this case I went in for an oil change and drove off with a new car. Needed major repairs on the old car, so decided to inquire about a new one. Because they have built such a great rapport over the years, they know me and what I want. A few questions, a quick test drive, some paperwork, a handshake, and off I went in my new 2017 Lacrosse.
I trust this dealership. It continues to be a family run business, which is hard to come by these days. The Vendetti's know their vehicles, but more importantly, they know their customer.
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
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