Preston is the man! Great service , my new vehicle was a great buy!
I would recommend anyone to this dealership!
Got me a great deal and was super easy to deal with, they didn't give me the run around like other dealerships.
We recently bought a car from Roger @ R&B. He was very kind & helpful. We had our 20 month old grandson with us & everyone was very patient with us. Next time we are looking to buy a vehicle we will come back
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
First off, I truly appreciate how easy it is to contact the service center. "Jan" patches me right through and the gentlemen manning the phones seem to view each call as urgent. I wish this all dealerships applied this thoughtful principle. Secondly, I have always been treated as a valued customer by the service crew. They often know me by name. This, although unexpected, always leaves a great impression and tends to make me feel respected. In turn, it's easier to respect and trust the advice given to me regarding vehicle maintenance recommendations. Multiple times the guys have gone out of their way to make it easier on my wallet. They are courteous enough to promptly call and discuss options before assuming the work. They don't push and respect my decison. Finally, they are thorough with the details upon payment and close each interaction with a handshake. Hands down, Gates Toyota is the best dealership I've ever gone to for service. A special thanks to Steven, Brian and the whole crew.
This is my second purchase for R&B and without a doubt I will see them everytime I look to purchase a vehicle. The customer service and hospitalty from Nate and Cory was above and beyond anything anyone could expect from a dealership. They u have went above and beyond for the second time around. Thanks R&B for being better than all other dealerships.
Hands down best car dealership in Warsaw. Will never go anywhere else. Thank you - Cory, for your all your time, patience and endless hours of helping us not only find something that I LOVE (My Smooth Ride) but feel very safe in. Thanks for your willingness in helping us through the loan process. You had so much going on that day - but never once acted like we were an inconvenience. We will be sure to pass on what a wonderful - honest and clean upstanding business Best Deal Auto is. Thanks.
LIKE DOING BUSINESS WITH TAYLOR JONES. VERY NICE GUY WILL BE DOING MORE BUSINESS WITH HIM AGAIN IN THE FUTURE. THANKS FOR WORKING WITH ME.
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