I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
I am currently shopping for a car for my daughter. I stopped by Lux Cars and looked at a couple of vehicle with Keisy. He is really patient and doesn’t pressure. When my husband and I finally agree on what to purchase for our daughter I’ll definitely come back to see keisy. Thus far he has been the easiest sales person to work with so I’ll definitely be back.
Coming after work late to view a truck and they stayed open, had it ready for show, let me take my time to test drive and run my own tests overall they were patient and courteous, and answered all my questions. I didn’t think I could afford it but they made it work! I am BEYOND happy and feel confident about my purchase! They were great!
From the minute he met me and my partner, Evan was incredibly helpful, both with imparting information about the truck we came to see, as well as making helpful suggestions towards negotiating a deal. Because of his warm personality and kind patience, we finished by buying a beautiful GMC truck for a fair and affordable price.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
The best dealership I ever dealt with had a car shipped from them to Az and just wowed with the honesty and amazing service provided by Roman and Xl Auto Group!!
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