Excellent responsive, prepared conversations, with accuracy.
by MichelleAdams from DealerRater.com
September 9, 2018
John was excellent; he gave quick answers, very thorough information regarding details t hat I needed to know about my new Toyota. He was responsive; got back to me regarding the entire package in order to speed up my time spent. We had full service information, interfacing with my insurance company, with a service contract and terms. Best experience I have ever had with an auto purchase.
From the moment we walked in to when we pulled away I could not have had a more pleasurable experience, and I have bought handfuls of new and used cars in my life. Nancy B was so professional but warm and comfortable to talk to that it felt like I had known her for years. Dave C was the consummate GM and could not have been more friendly and easy to talk to. And Susan in Finance was detailed and respected our time and offered great choices to my purchase at an affordable cost that it made it impossible to say no. I HIGHLY recommend buying a car from Dave and his team at AutoNation GMC Buick to anyone who is looking to buy a new or used vehicle. I purchased a new 2018 GMC Acadia and it felt like the red carpet was rolled out for me. Read less
Everything went well but the time it to finalize everything was long which I know is the norm when buying a car. I would have liked a full tank of gas since I had just put gas in my trade in for the week. I’d still like the full tank of. I only had half a tank. I mentioned it to my sales person but he said that isn’t done. There was a time when you bought a vehicle, it always had a full tank of gas when you left the lot.
The service was excellent in every respect above and beyond.
by BOBBYALEXANDER52 from DealerRater.com
December 4, 2018
When I first visited Newport motors from start to finish my experience was excellent , The service department helped me arrange payments which allowed me to have my vehicle service, everything and everybody was excellent. Thank you very much
Became disappointed when I learned the vehicles sold here are often sold with branded titles. The dealership was up front with this information but nevertheless I would never purchase a reclaimed, branded title vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The owner and managers of BEST AUTO BUY are very respectful, honest and with the utmost integrity. They take the worries and hassles of searching, when trying to find a reputable car dealership. They are friendly and have that shake of the hand attitude. IN NOTE...your treated like an individual and not just another customer....IF your stressing where to purchase a pre-owned vehicle..GO THERE
Purchased a 2010 BMW 528i from Certified Auto for 1K below book value. Got more of Car than I expected, Got better financing at 3.74% than I expected, Got a better 3 year 85k mile warranty than I expected! Simeon my Sales Rep was excellent! Very knowledgeable and professional! He truly operated with great integrity, follow up, and a genuine sense of commitment to his customer. I discovered what appeared to be a minor crack in the windshield after getting the Car home and let Simeon know about, a few days later it got much worse. Simeon assured me he would take care of it, and he did! Sent a man out to my house and replaced the entire windshield with a brand new one! Certified Auto definitively lived up to its name! 5 Star Review, I would highly recommend doing business with Simeon and Certified Auto!
The sales team and service department was great. Couldn't have done a better more efficient job.
The fiancé team was a total disappoint and very well could have spoiled the deal.
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