Everything went well but the time it to finalize everything was long which I know is the norm when buying a car. I would have liked a full tank of gas since I had just put gas in my trade in for the week. I’d still like the full tank of. I only had half a tank. I mentioned it to my sales person but he said that isn’t done. There was a time when you bought a vehicle, it always had a full tank of gas when you left the lot.
Became disappointed when I learned the vehicles sold here are often sold with branded titles. The dealership was up front with this information but nevertheless I would never purchase a reclaimed, branded title vehicle.
This was the most pleasant (and painless) car buying experience I have ever had. Krystopher Remsen was very professional and upfront with every question I had. This is the first stop in my quest to buy a vehicle and I was very happy to end it that same day! A very happy buyer.
I was in need of another truck after being involved in an accident. I looked around the area but I could not find a selection of the model I wanted. I found Auto Source. They had a good selection of the model I was looking for at a good price.
Andrew, my sales rep was awesome. He made me feel at home through the whole process. Auto source definitely takes the extra mile to ensure customer satisfaction. I will definitely recommend this place to all my friends and family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My husband first met Coco the day prior to our purchase when he came in to look at a few vehicles. He made a point to tell me that he really liked working with Coco and he felt Coco truly listened to what he was looking for. He didn't find anything that day, but the following day we scoured the internet once again and came upon a Forester for sale. So we headed back to the dealership and arrived 10 minutes before closing! Coco was very professional and efficient! We took the vehicle for a test drive and was able to work through the purchasing process very quickly. We did not feel pressured at all. This purchase is for our son who drives in the mountains and snow frequently, so we are excited for his new Suburu experience - it's reputation is impeccable! We would definitely return to Suburu of Las Vegas!
When I started looking at new cars it was just shapes I was drawn to so I had a list of ones to test drive. I had heard Subaru???s are good cars so I went to take a look. I was originally interested in the Crossover but fell in love with the Impreza in the showroom. We met Coco as we walked in and he was fun from the beginning. He listened to everything I wanted and then went and got that car with everything down to the color for me to test drive. He was extremely knowledgeable about the car, pointing out all the features. We talked vaguely about purchase price that night and he went over everything that???s included in the price. I still had more cars to look at so without being pushy in anyway he gave me his information if I decided I was interested. After test driving elsewhere I decided immediately the Impreza was for me. I notified Coco and we started the process over text. I couldn???t be back because of my schedule but he handled all the preliminary stuff for me over the phone on his day off. I set up an appointment after the Thanksgivings holiday to finalize the paperwork and purchase the car. Again super professional and easy process. He had everything ready for me and the car I fell in love with was ready for me to take home. Everyone at the dealership was extremely friendly and helpful. They truly listened to my needs and made it happen. The process was more like a Birthday celebration than a car buying experience. I got all kinds of free gifts, they donated to a charity on my behalf and they had my car all shiny and sparkling ready for me in the showroom. They went over how all the tech stuff works in the car and encouraged me to call or come back with any questions. Since that day Coco has reached out to me to assure me if I need anything at all to contact him. He is more like a friend than a salesperson. I truly feel like I can hit him up for anything I need. Sweet guy. This truly has been the best car buying experience I???ve ever had. When I knew I needed to buy a new car I was dreading dealing with car salesman. Coco and the crew at Subaru has changed how I feel about the process. I would and will and have recommended them to anybody looking to purchase a new car. Oh and I absolutely love my sorry new red Impreza with all the bells and whistles. 😊
Wanted to have a utilitarian vehicle. The 2015 Impala was an excellent car but I need a vehicle to take my daughter on adventures and then become dad again when needed. Chip, the manager and finance associate were great. They worked so hard to get me in the vehicle I wanted. Thanks to all.
Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
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