My experience in purchasing a new (for me!) car at the Arlington, VA MerLex dealership was simply outstanding. Everyone on staff was friendly, efficient and professional. I have to single-out the sales associate who helped me, Moe. Moe was super helpful, knowledgeable, and friendly. I cannot think of a better car purchasing experience anyone could have beyond Moe and MerLex! Thank you Moe and everyone at MerLex.
by EGonzalez from Humble
October 15, 2018
$25,000.00 vehicle, engine broke down after driving 160 miles, extended warranty purchased don't want to pay because has not been 90 days after purchase and dealership is giving the runaround to repair vehicle.
Masi from Merlex Auto Group was very friendly, professional, and very knowledgeable. Ultimately, he was the reason we decided to buy from Merlex Auto Group. He made us feel comfortable and confident in our decision. They have a very good selection of fine automobiles. Whatever you choose, you will be happy with your decision.
Great used car in great shape.
by Jeff M from Charlotte, NC
September 29, 2018
Very roomy and comfortable. Plenty of let room in the back for adults and kids. Lots of power for towing and hauling and s very smooth ride.
We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
This car looks like a Presidential fleet car
by Pamalamb from Denton
September 19, 2018
This vehicle is a perfect car for kids. Lots of room and storage with 2 DVD monitors. Long trips no problem. Very comfortable with a lot of upgrade. Heated seat and STEERING wheel for those cold mornings. Remote start, back up camera and the list goes on and on. No cracks in the leather. 3rd row seating. Rubber mats in front and back. Perfect family car.
Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !
Very comfortable ride.
by Bigcountry from Falcon
May 26, 2018
This vehicle rides really nice. But the DVD system went out on me. It was a necessity to have that since I have children and we like to do road trips. Once that issue was fixed we have enjoyed it. The bose sound system is nice and it's nice to drive.
I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
Safe car to be in driving
by Supermomof3awesomeKids from Leesburg, VA
March 11, 2018
This car is a beast, big comfortable and heavy beautiful beast. I feel safe driving my 3 kids in it every day. In today's world with full of crazy drivers and traffic it's important to me to be in a car that makes me feel safe and comfortable driving my family places. My only complaint is the carpet on the floors. Wish they would come with rubber mats or something darker color and easier to clean but that can be easily replaced. Overall a good value for the price.
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