Took my car in to the dealership and spoke with Sam.
He took care of me right away and pointed out the customer lounge where I could wait while my car was being serviced.
The vehicle was service promptly and a nice car wash was provided as well.
Very happy .
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.
The guy in charge seemed willing to sell at a decent price. But they ran my credit (which is excellent) and then basically refused to attempt finance the vehicle even though I was going to put $3500 down on a $10000 purchase.
They suggested I put it on my credit card...
You be the judge of that interaction.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Donna was my sales person. She was super nice and very knowledgeable on the traverse. Took the time to walk me through all options on the car. Autonation has a streamline process and the experience was enjoyable.
We live almost 2 hours away but drove to find exactly what we were looking for! Colby our sales person was awesome. We could not take the car home the day we went so they delivered it right to my front door. Everyone there is so friendly and service oriented. Will definitely recommend!
David Mendoza in the internet department was Amazing to deal with! He actually listened to my concerns and even though my credit was completely destroyed when I lost my business, he was able to get me a great interest rate and a payment much lower than I had budgeted for! NOT TO mention the smoking deal on my new truck! Thanks Dave and Co!
In the course of 1 month- I have purchased TWO cars from Silver Star Cadillac in Thousand Oaks...because our first experience was SO GREAT- start to finish- the greeting, to the test drive, to the financial process, to the pricing, to the delivery of our new vehicle...I didn't hesitate to come straight back there to look for our 2nd vehicle! And the experience was EVEN better! I was truly impressed and continue to be...Rick Mueller (our salesman) and the sales manager Shawn Moretti once again treated us as though we were purchasing a $90,000 vehicle (not even close) and negotiated the price down to BETTER than what we had hoped for!!
GMC Sevice in Valencia is the best in the business
by George Mata from SANTA CLARITA, CA
April 10, 2017
With great expert customer service, like Linda at GMC, this is the best place to have your vehicle serviced or repaired. Like Linda, all representatives at GMC go above and beyond to help with all your vehicle needs. Thank you PARKWAY GMC!
My purchasing experience was great. I ordered a truck (not an easy process) and I was kept in the loop about production and delivery milestones...I never had to ask. I appreciate the attention to detail
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