I had a problem with my leased car and the service I got from Marino was excellent. They took care of the problem. Also the sales person Rochelle was the best. She really knew how to help me and guide me in the right vehicle. Thank you north bay.
I purchased A 2018 Cadillac XT 5, From North Bay Cadillac, and I must say, I could not be more pleased! Joey my salesman was extremely knowledgeable about the XT 5, and explained to me in detail, about the three different models in this series. He and his mgr Michelle made the purchase process, very easy, with a no sales pressure presentation, I highly recommend North Bay Cadillac, and Joey as a wonderful salesman¿ to deal with!!
Last year we purchased my 2016 Acadia, told the dealer we would be returning next year to purchased another truck. Well its that year and we didn't even think to look at another car dealer. Went straight to North Bay and met with Petar. He was, funny and easy going. Showed us what we were looking for and fell in love with the Chevy Tahoe 2015 Black LTZ. Petar made sure to communicate, contact and keep us in the loop with everything, rates to financing.
We will always recommend family and friends to shop North Bay and Service Center. North Bay and its employees, from finance department to sales, everyone is treated with a level of professionalism that goes beyond the standard of customer service.
J & I thank you for making this sale a smooth transaction. Chris Werner for being a great manager and all the guys who had to work after hours to get everything together. Sorry for keeping you back! We appreciate it.
He works with you and You guys are lucky to have an employer like him excellent work Alejandro Keep the good work Happy with purchase waiting on replacing on tires only when you guys get them and can???t be more happy great great work guys.
The car was exactly what it was advertised. All people in the shop are very nice, very friendly, and explained clearly everything I need to know about. I am very pleased to have purchased a car in the same day, and will very likely go there to buy next car.
Ford of Smithtown is the only dealer I use. I have bough several cars from salesman Mike Foley and I wouldn't go anywhere else. He gave us a zero pressure sale and always made us feel more than confident in our purchase. If youre looking for a good deal go see Mike. Hes as good as they get. Couldn't be happier. I regularly use the service dept as well. I am looking forward to purchasing another truck this year!
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
Pleasant, friendly and courteous staff. I left the dealer with a great deal and happy. I will definitely recommed their services to friends and family!
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