It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
We would like to thank everyone at Columbia Chrysler Dodge Jeep Ram Fiat for the great experience on October 24, 2018 when we purchased a 2018 Chrysler 300S from them. We had been dealing with our local Chrysler dealer for the last 13 years, purchasing approximately five vehicles from them. Upon visiting them, we felt as though the salesman could have cared less if he found us a car. They were not willing to work with us and we decided to move on. We received a call from Aaron Howard from the above dealership wherein he told us he had the car we were looking for. We would have had to travel 85 miles to get there but after talking with Aaron, we decided to take a trip and see what he had for us. Upon entering the facility, we were greeted by Jose Morales, who made us feel so comfortable and important. He talked with us, sat us down and contacted Aaron to let him know we were there. He always had a smile on his face. Aaron arrived with the car he was showing us and we knew it was the one. He bent over backwards to get us the deal we felt happy with. We purchased the car that night and happily drove the 85 miles home. This is the way a customer should be treated. Everyone at that dealership was outstanding....I wish I could mention all their names as they all deserve recognition. Thank you for everything and you will be our continued dealership for the future.
I recently wrecked my truck and needed a replacement. I found a used one on their lot that was perfect. My salesman was Corey and also dealt with used car manager Ricky. Couldn???t have been happier. A big thank you to them and entire team!
This dealership is great, Brandon snitzer was my salesman. He searched for exactly what I wanted. He found everything I was looking for all the way in Indiana. He had someone drive from Tennessee to Indiana to get the vehicle then bring it all the way to New York for me! He answered all of my questions with quick responses. The pictures he sent me did no justice for the beautiful vehicle he picked out for bases off my criteria. He was honest with me from beginning to end. I thought my insurance would go up with a new vehicle and it actually went down! I would highly recommend this dealership. If your not sure what's the safest, the fastest, best on gas, etc., then give Brandon a call and he will help you out, let him brighten your day.
We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
I love my new car that I bought at Newton Motor Group in Shelbyville TN. My salesman Wayne Brewer was great. He helped me pick out my car. Everyone was very friendly and helpful. I would recomend Wayne and Newton to everyone. I tried to submit this the other day but I think it didn't go through. I hope it does this time, I want everyone to know how happy I am.
I was recently looking for a good used car to buy my daughter for her 16th birthday. I found one I liked online and contacted the dealership via e-mail. Brittney Smith was quick to reply to my e-mail and answered all of my questions about the car and set us up a time to come in on a Sunday to look at the car. She even e-mailed me the Carfax report and some additional warranty info I asked for. That Sunday, my wife and I met with a salesman named JD and he was very nice and helpful with all of our questions. He was not pushy and did not try to pressure my wife or I into purchasing anything unlike some salesmen at other dealerships tend to do. He gave us space and let us look at the car and test drive the car so we could decide if we liked it or not. We put a deposit down that day and came back the following Saturday and bought the car and took it home so we could surprise our daughter with it at her birthday party! She LOVED it!!! It was a great day and a great buying experience. I highly recommend them!!! FYI, we bought the car from the Lebanon location, but I'm sure their other stores are just as great!
3rd time was the charm for us, as the first 2 cars sold before we could make it out to see them on a weekend. We never felt pressure throughout the buying process and felt that people at Brentwood Auto were genuinely interested in helping us. Special thanks to Sam and Terri for their patience, understanding and care they showed us as the 1st time buyers.
We flew 3 hours to buy a car from these guys and were not disappointed. Vehicle was in the shape we were told it was. All fees were disclosed upfront and we were even comped on our hotel stay and picked up from the airport. We did have to wait about 25 minutes for them to finish the paperwork with another customer, but being that it was the only issue, I believe they deserve 5 stars
It only took a few hours for us to purchase this vehicle once we chose what we wanted. Quick and easy. They showed us our minimum option. And asked us what we would like to spend. And showed us are choices.
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