Used cars for sale near Grand Rapids, MI

My salesperson, Ryan Schmall, was knowledgeable, professional and pleasant to work with. Ericka did a phenomenal job going over all of the features on my new car and answering any questions that I had. Shawn Rugar worked very efficiently, I was able to take delivery the same day. The lounge was comfortable and provided a place for me to work while I waited. Overall the customer service was top notch! Highly recommend!

I bought the new Tahoe if the website and Jaxon made the process seamless... Communication was timely, paperwork was accurate, and the delivery was as promised. Very good experience considering I am 1500 miles from KOOL...

very good truck it is the best car i jave bought since my opd one was broken this help me alot and thanks for seeing this

Second experience with this dealer and first with Ryan. I couldn’t be happier with the deal and the experience! In today’s world you can find what you want on line…however you don’t always get the personal touch with a great salesperson, phenomenal environment and service you receive from Sharpe. I hope to repeat the process in 3 years with Sharpe and Ryan.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Everyone was very pleasant down to earth and helpful. Made the buying process smooth and easy.

I love it the look the interior mine is a red one and it looks so good and it’s my baby and it runs so good and the technology is off the chain

First part didn't work it failed . They got me right back in and got it fixed with out a hassle .. I highly recommend working with kool Chevrolet

My 2020 charger sxt was brought brand new. I notice from day one the radio would go silent just for a second, I thought nothing of it but it still does it from time to time.

I was pleasantly surprised at the change from my last visit about 10 years ago. Everyone was friendly and helpful. Not pushy. Overall low stress transaction. Hoping this hold true when i need service.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

I have a great experience every time I visit the facility. The service specialist are always courteous and professional. I appreciate that the look the part as well. The facility is clean and inviting and there’s always a beverage available. Excellent experience every time!!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

excellent service and dealership friendly, knowledgeable, fair pricing. Would highly recommend Have bought 9 vehicles from this dealership and have never had a problem. I tell all my friends about this dealership.

Next to top rating in Consumer Reports. Lives up to its rating 100%. Only concerns thus far, after three weeks of use. 1) takes time to learn use of various electrical and mechanical controls -- after 20+plus years of VW Jetta ownership, "a lot is different." Just have to be patient learning all the new features. 2) Auto-safety features (staying in lanes, braking distance warning, etc.) are helpful to some less-attentive drivers but annoying to this long-experienced user. Fortunately, they can be turned off and stop the chirping.

I came from a 2018 Honda Accord EX to a 2022 Nissan Altima SR VC-Turbo. The reason I switched to Nissan was the high lease price of the Accord in 2022. These cars are very similar in gas mileage, ride quality, trunk space and tech features. The Honda had a slightly smoother ride(but the Nissan does have 19" rims which means you feel the road imperfections more). My only complaint with the Altima is the back up camera. To put it frankly the resolution sucks!! The Accord had a crystal clear back up camera. Finally, my Accord had 190 hp and the Altima has 234 but honestly the acceleration is very similar.

We’ve put 85,000 miles on our Santa Fe, including a trip from Maryland to Idaho and Utah, and have consistently been happy happy with it. It’s needed no work/repairs, other than routine maintenance.

Great service great used vehicles outstanding staff recommend to everyone to kool Toyota for their expertise

Love this truck's features and look! Only criticism is leg room in backseat! Other than that, it is a great truck that will hold its value and build equity well! 9.5/10

The 24 test drive experience was good. The person who helped us (Spencer I think) was very helpful. Non pushy sales made it easy to talk to everyone I met with Ultimately, the car smelled like cigarette smoke deeply and wasn’t for us. I do wish that would have been mentioned to us before driving

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Andre Jones, was an excellent salesman, from the beginning until the end. Thank you Andre.

This was my first luxury car and I was not disappointed. It was priced below most competitors, yet came standard with features such as Lane-Keep Assist, Adaptive Cruise control, and Apple Carplay. It is very comfortable to ride in, yet can be sporty when you want it. I have also been able to get well above the EPA 23mpg which is a bonus. I love this car and have no complaints!

I live out of state and have been searching for a used 2020 M8 for months. I contacted the dealership and was put intouch with Ryan Schmall, who I found to be honest and acurate on describing the car. After a few days and lots of videos I bought the car without seeing it in person. I am 100% satisfied and would recomend Ryan and Sharpe if your looking to buy a BMW.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Stellar service, Ben was very helpful and responsive through entire process, would highly recommend! Thanks again

Since I've owned it, so far so good. I like my truck and I appreciate it everyday. A little bit of shaking in the steering at high speeds but I'm not concerned with it. Overall, pretty great.

I've owned many cars and over 7 Mitsubishis,They are some of the most dependable and underrated cars and SUVs today. I feel like the so called pro reviews attack the Mitsubishi because of older reliable technology,and not having all the newer technology that's untested or gimmicks that will be obsolete or expensive to fix. The v6 is tried and true dependable responsive as is the transmission. So if you want reliability this is the vehicle,the AWD is second to none . I also own a gsx AWD turbo 1g as I've owned 2g and other examples. I bought with 90k for a steal from a dealer over 3 years ago and haven't had one issue with it ,runs great ,smooth good options but,USB, Sirius,cd player. Sonte ever plan on getting rid of this will maintain and keep Just look at all the issues with newer cars including the Nissan engines in new outlander ,the Mazda turbos etc. give me a old reliable proven platform over some new shiny technology that breaks easily or is issue prone. So I don't take care reviews from the big mags seriously anymore. I do my own research and for me got to have a suv with a v6 and awd as well as economy modes and. Plenty of room

My 2022 GMC Sierra 3.0 Duramax pickup truck is a good truck. I work on a farm and I also drive an hour to see my girlfriend. For the farm, it has excellent towing capability and for the hour long drive to go see my girlfriend, depending on the weather for traveling, I can get up to 35 miles to the gallon!

I Had an excellent experience, start to finish. This was my first time there for service, and Brad took great care of me. I also met Ricky from sales, who was very friendly and helped me pass the time by just talking about fast cars. Then I decided to buy some all weather mats for my car from the parts department. The gentleman who helped me (I wish I could remember his name) went out of his way to get me an online savings offer, and then took the mats to the service tech to have them installed for me. They all made a great first impression!

Love my 22 Chevy LTZ truck, I have the cat back mufflers on it which are not that loud. The inside cab noise is really loud from the road noise and pipes. Don't feel the cab is insulated very well.

Juan was helpful, efficient, and great to deal with. Honest and fair and no “used care salesman” vibe. Fast and simple negotiation and purchase.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

I bought my 2013 Nissan Rogue and is still running with 165,000 miles , I do all services and mechanical issue at the dealership ; lately is that I feel a weird noise down in the transmission area but changing gears perfectly. I will buy another Nissan 100% .