Used hatchbacks for sale near Innsbrook, VA

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

Auto Empire was excellent. Hunter T was super helpful and answered all my questions. I found the perfect truck online and didn’t want to have to drive all the way from Norfolk just to look at it so she offered to do a FaceTime and showed me the whole truck. Under the hood, under the wheel wells, everything. I was expecting to have to drive all that way. I made an appointment to come test drive the truck after work and they were super accommodating of my schedule. I ended up putting $500 down after the test drive until Navy Fed got my loan together. It was only like 3 days later I was able to pick the truck up! But that’s because Navy Fed took that long. They had the truck ready to go when I test drove it but I didn’t have the cash. Hunter even offered to arrange shipping but it had a buddy drive me up. It was worth the trip for the exact truck I wanted. They had several good looking trucks but I wanted a specific GMC. Great experience! Highly recommend.

I recently purchased a new Honda Civic, and it has been an amazing experience so far. The car drives very smoothly, handles well on both highways and city roads, and gives excellent gas mileage. The interior is comfortable and modern, with plenty of space and great visibility. I especially love the reliability that Honda is known for and the advanced safety features that make me feel confident while driving. It’s the perfect balance of style, comfort, and performance I highly recommend it to anyone looking for a dependable and efficient car.

My husband and I saw the car we had spent weeks looking for in their online inventory, but we were over 10 hours away by car. We were concerned that someone else would grab it before we got there, as had already happened to us several times. They were courteous enough to hold it for us until we got there the next morning, and they gave us a fair deal for both our trade-in and our purchase without a bunch of haggling or pressure. After having communicated with lots of dealerships in the prior weeks, the staff at Safford Brown distinguished themselves from our first conversation. Hector and Eric were both courteous and professional without being stiff. We got the car we wanted with minimal fuss, and that's a big deal, considering how exhausting our search had been.

This is a terrific car for someone who wants a reliable, economical car that's great in snow and ice, and gets excellent gas milage. To help maximize your mpg just watch the dashboard meter that tells you when you're getting the best mpg possible. If you're not (like the reviewer who said he got only 18 mpg) then you're driving too fast and you can't blame the car for that! I love my Subaru!

Dealership was well run with adequate inventory. Sale was smooth and seamless. Purchase time beat other dealerships.

I purchased a used 2022 Polestar 2 about 10 months ago. I have a PHEV Honda Clarity and I wanted to go all EV. The Polestar 2 has been a great car to own; it is very low maintenance, comfortable for tall drivers and passengers under 6 ft in height; the over the air updates are good, and we should be getting a NACS adapter in August 2024. I recommend the Polestar 2.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

I recently purchased a 2012 Audi A4 from Richmond Audi, through salesperson Ken Paciocco, and had an absolutely wonderful experience! I had wanted this car for months, but when the clutch in my previous vehicle went, the search became more pressing! What is necessary to understand is that I live in Connecticut. As I need to drive a manual transmission vehicle for a multitude of reasons, my search was fruitless in my area. I decided to open up my distance parameters, and I found this car! Ken was extremely responsive, genial, and honestly excited about the prospect of getting me in this car!! He bucked the "used car salesman" trope from the first conversation. After getting off that first call, I turned to my boyfriend and said, "I found my car!!" Ken made the process SO simple. From start to finish, it went smoothly. I really didn't think it would go off without a hitch, but it was great! We were picked up at the airport and driven to the dealership, which was awesome, considering our flight was 90 min late. Ken met us right away, and my car had a big red bow on it. What every girl dreams of, lol! The finance department was able to get me an amazing interest rate, which was 16% lower than I was going to get with that horrid vending machine company! I wish I could remember the finance gentleman's name, but I'm blanking! He also made the process very smooth. In summary, I am now an Audi convert for life. When I am in the market for a new one, there is absolutely no possibility that I would go anywhere other than Richmond Audi! Many thanks to everyone at the dealership, but a special thank you to Ken!!

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Had an appointment at 9am and it took about an hour and half to get the service done. Also cleaned up the car inside and outside. Overall great service.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

After 23 years of driving minivans and SUVs, I was ready for a change. I love my 2016 Mini Cooper S 4 door. with the 6 speed manual transmission. Car is great to drive, gets okay mileage (25+mpg) and is surprisingly practical.

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!

I purchased my car used. It was a trade-in to a Toyota dealer in San Antonio, Texas. It started off as a rental in Florida and I am the 3rd individual to own it. It has been an overall good car. But, the AC control knob that controls the fan speed has gotten stuck om low. I can still control the temp, but on cold mornings, it takes forever to defrost the windows, and om hot days, forever to cool the car. Also, there are times the screen that shows the back-up camera doesn't work. There are big-time blind spots with this car, so the camera is necessary. When the screen goes out, so does the radio. I am unable to turn it on, no volume, or changing stations. It's as if there is no radio at all. I thought at first I may need a new control knob, but now I am thinking there may be a wiring problem... such as a disconnect exfed or burned wire. I don't think it's a fuse. If so, it wouldn't work at all. Any suggestions?

Fredy and Jake was great. Fredy was very polite and friendly. I was very happy with my Kia Soul. That I brought yesterday. January 24,2022. He answered all mine and my husbands questions. I would tell people about Elite Auto Wholesales in Richmond Va.

I have a 2013 Prius. It has 129k on it. This is by far the most reliable & efficient vehicle. I had only had to change the oil & that is it. It regularly gets approximately 55/60 MPG. I absolutely love this vehicle & would not hesitate to get another Prius.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

If you're ever in the market for a new Honda, or need your current Honda serviced, try this dealership. I've continually been very pleased with the service I received from West Broad Honda.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

James helped us and my wife & I can't stop talking about the wonderful purchase experience that he provided. His knowledge, sincerity and personal care for what he does comes across instantly and we immediately knew he provides this to everyone he encounters which is rare these days. He is truly an asset to Crown Mini!

The director Matt Perry and the salesperson Christopher were very helpful to me in finding my dream car. They maintained a calm, professional, and courteous demeanor with me eager to help me through the process.

One of the absolute most positive experiences I’ve ever had purchasing a vehicle. I appreciated the time they spent with us the non-pressure sales and then explaining the technology to first time EV owners you cannot go wrong picking from this dealership would buy from them again.