Used hatchbacks for sale near Shady Side, MD

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Great service with Shawn and makes you feel welcome. Oil change was done they resest my car did tire rotation and I didn't wait long.

This car drives very smoothly. For such a small car, you don’t feel the road. It feels like you are in an airplane. I have received many compliments from my passengers.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

Bought this car brand new and I really like for an economically standpoint. It's just as spacious as the Camry. Totally Love this car. Highly recommended.

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

The car is perfect for me! Great price & good gas mileage. Been extremely happy with the car & South Pointe Honda. Love that I can fold the seats & haul even a 6ft ladder.

I always have a great experience at Acura of Laurel Service Center. The technicians and the Service Manager are top notch! I never have to worry about proper service and I make it my only place to ger my vehicle serviced. Kudos to Acura of Laurel Service Center.

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

Everything was great from start to finish. Thank you so much Easterns Auto in Glen Burnie

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Excellent service from Louis at the Hyattsville store. He was very knowledgeable and answered all our questions. If you are looking for a used car he is the person that you can count on it. Super happy with his service. Highly recommended

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

The customer service was pretty good, and the prices were fair. They were willing to negotiate. If I wanted to view a car someone would escort me or at least point me in the right direction

This is really a great car and has served us so well. We were going to drive it until it died (a long way off) but got a deal on a family member's car that I could not pass up. The car has a huge cargo area with the seats folded flat. It has great visibility and is a pleasure to drive. Reliable and in excellent condition. I have service records from Day 1 of owning it.

Love it for local driving, fun to drive. Would highly recommend for city driving and local errands. We do have another vehicle for long trips

The service experience was great. From the service manager throughout the entire process of me driving away in my car. I would recommend my friends to have their cars serviced there.

Purchased a 2015 with 23,000 miles for under $9000. The car is brand new. The battery warranty is 8 years and 100,000 miles. Super cheap to run. But nobody talks about what a hoot it is to drive. It's probably not politically correct but this little car is a blast to drive. The stiffer suspension and quick steering make it feel like a gocart, only this gocart has 327 ftlbs of torque. Everyone that's taken a ride wants one. The only let down are the tires.

Great car. Super fast, economical and overall just plain fun to drive. Bargain for the price. Be sure and get the range extender option. Head turner.

I would recommend this car to someone who specifically wanted a performance-oriented car. If I had to do over again I may not purchase it. Simply for the road noise and harshness. And the 19-in wheels. The tires are very hard to find and of course the car comes without a spare. I've been stranded twice already.

My experience was very good, especially the attention I received from very professional and qualified people. The vehicle I bought is in excellent condition and the administrative management was also very exceptional.

The cars I browsed all looked great! I’ve been looking for some time but I’m still on the fence. Through my browse at the dealership everyone was very nice and accommodating. I’ll be coming back to buy a car soon!

I owened this vehicle for 8 years and never had any issues with it asside from replacing shocks. Just regural oil changes and regular maintenance.