Used hatchbacks for sale near Viola, NY

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Gerald is the one of the bedt sale guy reallybpatient help to get my vehicle with low apr% great monthly payment i reslly happy to enjoy my vehicle .

I had a great time there, the sales woman was on point and I came out driving my dream car. Am definitely gonna be outside this summer :)

I own a 2022 Model S Plaid and all I can say is it is the best car I have ever owned in my life. This includes everything from Luxury sedans to my once beloved 911 Cab. It is fast, attractive and seats 5 :-)

From the moment I contacted European Masters, Alejandro treated me with top service. He answered all of my questions, got me the best deal and finance options, and made the process smooth. He will be my go to guy for all cars in the future.

I chose the M package with 20" wheels because it presented a sporty look and a lower stance. Comfortable, quiet and very good gas milage. The rear hatch provides you SUV capacity without detracting from the style of the car. Very pleased with my choice

Syed provided an appropriate level of service during the sales process, showing himself to be a courteous and attentive manager. I now recommend him to all my friends and acquaintances. It's good to have such top-notch workers.

A very powerful car with lot of room for a sports car, and space, very comfortable for long distance, easy handling, with smooth fast speed.

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

We live in Jersey but made the drive out to Biener Audi because they have the best prices, selection, and reputation. Buying a car from them was so easy, and there were no tricks, games, or hidden fees. Their customer service didn't end once I drove off the lot - they have continued to provide great customer service, and I am now a loyal customer. Shout out to Leo and the rest of the crew for all their help!

I recently just picked up the 2024 X1 M35i and it was a awesome, smooth and easy buying experience. All the credit goes to Shirley and her assistant Priscilla.

Great service. I would like to buy an other car in here. Shirley gave me the good deal.

We just recently purchased a BMW from sales representative Christian Galarza. He was very professional, knowledgeable and patient when deciding which car to choose to suit our needs. I highly recommend requesting Christian if you need a new or used car because of his years of experience and will work hard for you in trying to get you the best possible offer available. I would also like to thank the sales manager John Tetta for making our transition smoothly and further making sure that the needs of the costumer is a top priority.

We first leased a 2024 Polestar 2 and really enjoyed it. Then we were in a significant crash where the vehicle at fault was much larger. We walked away unscathed and the Polestar did an incredible job keeping us safe. It's built on a Volvo frame, and the car felt absolutely solid during the crash. The other car had significantly more damage and fortunately the drivers were ok. We ended up purchasing a used Polestar after the crash and are really happy with it. Smooth ride, feels very tight and handles well. Yes, the interior shows dirt a bit but love that Polestar is incorporating recycled materials in the interiors. It's really a joy to drive and is a steal, given that it's cheaper than a Volvo, while sharing many Volvo components and frame. No mechanical issues for either the first or second Polestar.