It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Nothing fancy, have put 44000 miles in 7 years
by Esther's car from Eureka, Montana
December 17, 2018
Just very good dependable transportation that just needs gas and an occasional oil change.Sometimes I wish I had an Accura , but the old Honda Accord does everything you want an automobile to do without nickel dime you to death. ,Very dependable car that still drives and looks new just like the day we bought it!
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
Salesperson did not push for added extras. I told them what I wanted and worked with me on negotiation. They made my car buying experience less stressful.
Honda builds cars built to last, but not perfect.
by FrankLS3 from Passaic, NJ
January 1, 2019
In the summer of 2017, got a 2012 Honda Accord with low miles (only one previous owner) at a good price. Many friends (some Honda loyalists) told me to go with a Honda for my next used car purchase. So far so good except for two items. One, the Takata air bag recall that most people already know about. Thankfully, the service appointment to replace it was a short one. Second, and this has happened twice so far...the driver's visor (with vanity mirror) to shield the sun has twice fallen out of place despite limited and gentle usage. It was able to be fixed both times, but this is not in keeping with the usual fit and finish one would expect from a Honda. Other than that, however, no further complaints.
Overdue review, but I purchased a used vehicle late in 2017 and I had a pleasant and very positive experience throughout the purchase process and for my first follow up visit. Specifically, during the preliminary stages, I dealt with a sales rep and the owner directly. The entire staff were very professional, timely, and accommodating to my busy schedule. When I returned a few weeks later with a maintenance issue and questions, I dealt with the Service Department and they were awesome as well. I'm glad to return to the BMW family!
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
My husband and I purchased a 2015 Acura MDX two weeks ago and were extremely happy with the service and the price! We called late afternoon on a Friday and our salesman, Christian, stayed late and made sure we were takes care of every step of the way!!! Thanks!:)
Power and efficiency
by KLaker from Angola, IN
January 13, 2019
The vehicle had good power for a smaller engine and provided surprising efficiency. The ride was acceptable even on long journeys. Shifting through the gears was smooth.
I???m new to this dealership but the positive experience will bring me back. Staff didn???t play any games, seemed knowledgeable & truthful during the process
by JG from Richmond, Va.
January 13, 2019
I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.
Joe was great and I would definitely recommend anyone to him! Very easy transaction I was in and out quickly ! Keep up the great work Joe!
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
I talked to Jason Bell and I had such a positive experience with him. He is very friendly and trustworthy. My friends are looking to trade in their vehicle and I will be recommending them to him specifically! I am so lucky to have such a good sales guy here so close to home. I looked all over for the perfect car and it was right down the road the whole time!
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
they are the best car dealership i went to. they go above and beyond to make sure you leave with a car. they keep in contact with you to keep you updated. the monthly payments are great and low.
If you enjoy driving. Get this car
by Clobber8 from Kelowna
December 22, 2018
If you love driving and don’t care how perfect get into the back seat, get this car. It just screams fun. It comes with a 6 cylinder and I think the HP is around 300hp. It’s so light and with the hp it F.......flys. Don’t get me wrong there are faster cars out there but it’s budget friendly and has the quickness and finishing that makes not care it not a Audi or BMW. Honda quit making the coup and I hope they come to there senses and make them again cause I’m first in line
This has been such a great experience working with these guys. They are excellent in everything they do & so much customer satisfaction.
You get so much personal attention whenever you are there for any question, service etc.
by Scott J from Marion, Oh
January 8, 2019
Love this car! Would definitely recommend it. Handles really good and love this car much better than my '06 Accord ( I really enjoyed that car as well)
We drove 820 miles 9.5hrs to buy a car and the car had flaws to it like body repairs and bad shocks no key fob horn didn’t work rear heat didn’t work but the sales team moved on the price to make it work for me the price I was interested in paying with all the repairs I would have to do I got a great deal and drove it home with no problems staff was friendly I will look at purchasing another vehicle from here when I’m ready to make a purchase A+++++++ to the staff
One of the best cars you can buy
by JayFell15 from Tallahsssee, FL
December 5, 2018
As I’m sure you know, the Honda Accord has made quite the reputation for itself. After driving it for over a year now I understand why. So far I’ve had no issues except replacing the battery and brake pads (but that’s pretty standard with ANY vehicle, things wear out). I’ve put over 45000 miles on it in 1 year (I uber and travel a lot) and she still rides as smooth as day one. Can’t go wrong with an Accord.
They were helpful with all of my needs, and were very friendly.
by Tomiko 317 from Given WV
January 4, 2019
One of the most dependable cars I've ever owned, very comfortable very friendly located features.
Drove it on quite a few long trips and enjoyed the complete trip.
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