Jamey Harrelson was the best car sales person I have ever worked with. We went to the dealership on a Thursday evening.. Jamey took the time to listen, understand our needs and did not hesitate to let us look at alternatives and drive as many cars as we wanted. Ended up buying a certified used vehicle for a fare price and closed the deal after hours. Jamie asked us to come back on the weekend so he could explain and setup all the technology in the vehicle, which we took him up on. That was going beyond expectation. Plus we left with a full tank of gas. We had a good experience over all.
I bought my first car from here and the service was beyond great. Working with Jamey Harrelson made the process quick, simple, and a day to remember. I would recommend everyone to see Jamey Harrelson for their buying car experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sean Gregory was fantastic to work with at Infinity of Macon. I found the exact car I wanted on their lot and Sean was great at communicating with me about all my concerns before I made the hour long drive to the dealership. Thank you Sean and everyone at IofM!
We had been checking out cars for weeks and I was starting to think we would never find the car we wanted. When we walked into Sutton Acura it was a perfect fit. The salesman Mason was able to answer all of our questions and the Sales Manager Warren took the time to show us the vehicles clean CARFAX, in-house service records, and comparables for our trade-in. Most dealerships try to pressure you into making an emotional decision, but we asked lots of questions and in the end, the car and dealership sold itself. They even gave us a complimentary free first oil change/servicing and were able to give me a loaner vehicle even though I hadn't remembered to call ahead and reserve one. I'm blown away with the level of service and look forward to sending friends over to Warren and company for their next car purchase.
I've owned an Acura from 1991 to present and I've dealt with Sutton since I moved here in 2006. Lee is the one that has always treated us right. We downsized a little too quick when we purchased our RDX. We're looking to go back to the MDX but we want the right one. We'll keep looking and if/when we find one, we're ready to purchase. Sutton has always done us right so that's the main place I'll be looking.
While on vacation, we got into an accident and needed to make sure the car was safe to drive home. Unlike another dealer, this one made the time to fit us in the day before Thanksgiving and for free, did a full check. The service tech was very thoughtful and kind, and the team worked quick. Highly recommended.
I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continue providing critical backup power for the area hospitals. As I approached my field service truck I noticed with a sunken heart that my window was broken and upon further inspection realized that all of my tools had been stolen and my truck door had also been bent whenever the thief pried it open. I was very distressed of course and after filing the police report and notifying my employer I sought out a dealership to repair my vehicle.
My truck is a Chevrolet product. I could not find a Chevy dealer close to me to drive with broken windows so when I approached the staff at Hutchinson Auto Mall and explained my situation, I was pleasantly surprised to hear they were happy to fix my vehicle. The staff at Hutchinson went above and beyond to provide excellent customer service. Not only did they source a window for my vehicle and get it installed the next business day but they treated me extremely well. I am from out of state and now just realizing My whole livelihood had just been stolen. The staff at Hutchinson assured me that they would keep my truck locked inside the dealership overnight while they waited for the window to be delivered and they secured a loaner vehicle for me for the time period they had my truck.
I was very impressed by all of the staff at Hutchinson Auto Mall and I would encourage any person to go there for their vehicle needs. I will also be getting my new vehicle there too.
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