Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
From calling in to book an appointment, entering the service bay, checking in with the service rep, waiting in the customer lounge and finally, checking out - Richfield Bloomington Honda provides consistently good customer service and quality car service. Always a pleasure!
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!!
Andrew Weist was very knowledgeable, professional, courteous, and personable. One of my biggest pet peeves are pushy salesman. Andrew was anything but that. He was helpful and patient. He seemed like he really wanted to help us figure our what we were looking for. Jeremy Young assisted us with the financing and was the perfect compliment to the level of service that Andrew started us off with. What a team! Jamie Kohn helped over the phone with some e-pricing and differences between models before we visited the dealership. She was very educational and friendly. I will recommend them and Inver Grove Honda to anyone considering a Honda purchase. Thanks for a job well done. Paul and Kate
We desperately needed to replace our thirteen year old minivan. Collette was extremely helpful, kept to our budget, and provided us with honest answers. The used vehicle options and certified pre-owned options were plentiful. We will be recommending Inver Grove Honda to anyone we know who is in the market for a new vehicle.
I was pleased with the customer service experience. All of the employees were helpful. They answered all of my questions. They make sure that you will be comfortable with your decision. I highly recommend this dealer
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
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