First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.
We have been looking for weeks and were considering if there was an SUV out there within our budget. We had just left another dealership and decided to head over to Siko Honda as a last resort. We saw a 2015 Kia Sportage online and came in for a test drive. The facility was clean and the SUV looked great but we were not feeling the first salesman or the price. We were ready to walk out the door until we met Emilio!
Emilio took his time and answered all of our questions even though they were closing. My wife was not content with the first test drive, so so we took it for another test drive when we came back two days later to close the deal. I appreciate Emilio being honest and straight up with us for that is rare! If we had not ran into him, we would have not bought the car!
I had a great experience at Silko Honda. If you go there, ask for Emilio Silva. He is knowledgeable, helpful and very patient. I’m not the easiest customer to deal with when I’m trying to buy a new vehicle and Emilio dealt with me in a professional and friendly manner. He kept working for me until I got a deal that I felt comfortable with. Excellent job Emilio!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The sales and business staff went out of their way to make the process hassle-free. My salesman, Mu, was very efficient and straightforward--a pleasure to work with. He helped navigate a complicated trade-in.
I bought a slightly used Honda HRV and I love it. Ara was nice to me the whole time and very helpful even though he was a newer employee. The managers and service department were very helpful as well and Alex the delivery guy was super friendly and helpful too. Ask for Ara next time you???re here!!!
I was buried deep in negative equity and had expensive repairs to get back on the road, I was in a bad way. Shawn was able to help me out tremendously by getting me into a brand new car with almost nothing out of pocket and my monthly payments only went up a couple of bucks. Outstanding! I can???t thank Shawn, his sales manager Jon, and the finance director Tom enough for how helpful they were on such short notice. A truly exceptional experience.
Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
This was by far the best car buying experience I have ever had. The staff was professional, knowledgeable and accommodating. I would highly recommend this dealership to anyone.
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