One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
Awesome service. I wanted a Scion Iq, didn't wait that long for service from Jackson. Nice guy. I took the car for a test drive. Afterwards did the paperwork no BS just processed the paperwork for my trade in and the used car. Was out of there in less than 2 hours.
I purchased my new Honda from DCH Honda of Mission Valley. I worked with Sean and had a beyond exceptional experience. Sean was very quick in responding to me before I even made a trip to the dealership and upon my arrival he came right out to greet me. The car I had inquired about was already pulled up to the front and Sean was ready to answer my question. We took the vehicle out for a quick test drive and I made a decision by the end of the day. The paperwork process was quick and painless and everybody who had a hand in my sale or even passed by me in the dealership was extremly friendly! I would defiantly recommend this dealership to a friend and if I ever purchase a new car in California I hope Sean is still available to work with!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
The service staff come out to greet me as I pulled into the service department. They all were courteous and addressed the problems I had with my SUV. It is rare to go to a service department and be greeted as you come in. You usually have to go look for someone to help you. Great job Service Department. Excellent Team Work
The Sales Associate & Finance people were so helpful. This is our 1st Honda purchase, so we had a lot of questions. They not only answered all of our questions, but when above & beyond our expectations. They successfully obtained the color Honda CRV that we required and made the warranty package match our needs. Our experience was so pleasant and I look forward to purchasing my next lease from Honda. We love our purchase. Thank you!
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
Mario is the guy to go to if you want a good deal! He will not let you leave without a car. ;). Tami was as also very helpful over email. She is the reason I came.
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