Used 2013 Honda CR-V for sale near Chicago, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Beyond happy with my purchase here at Oswego Motors, Jared & the team are great! I Love My BMW

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Phenominoligistically excellent. My vehicle is defined by its use and that is practically excellent. One month in and no issues. Fair negotiation with a trade in.

Great car. One small problem with a sticking relay that had to be repaired by the dealer. Replaced the hands free microphone myself, easy peasy. I glad I bought this car and would buy it again.

Price was reasonable for the vehicle and its condition. Mike was pleasant and easy to talk to. Nice guy. See Mike for pleasant experience at bose. Detail staff did a great job, nice and shinny! No bogus fees other than small doc fee which is reasonable. 3rd purchase from Illinois in 2 years, by far the best place to buy so far.

Super reliable and great value for the price. This car has lasted me forever. My only complaint is the technology is now a bit outdated.

This service shop always takes good care of me! They’re good listeners, clean waiting area, and offer Lyft services when a loaner isn’t available to drop you off, and pick you back up!! Great location if you want to take a nice walk, or grab brunch as well!

Guys did a great job! Easy communication, friendly and available during my timeframe. Even gave the car a nice wash and tank of gas before we drove away. Good pricing too.

Thank you so much, Korey was fantastic! Great customer service! Easy and Fast! And Your Driving

Wow, from Roshan to Azim, a terrific experience! No pressure, so professional, making this a place I would recommend when looking for extraordinary vehicles. Super clean facility and vehicles.

The general manager, Anthony was very polite. Help me out find the right car and was very patient

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

I recently made a review of my excellent experience at Silver Auto. I ment it to be 5 stars but it went through as 2. I highly recommend Silver Auto Sales.

Purchased 3 cats from College Cars and would NOT go anywhere else. My brother, who works in the automotive industry, told me about College Cars and you cannot beat the customer service, fair prices and quality of cars they have.

Dave at the Service Desk helped out with an issue I had on my Honda Accord. Excellent experience, was able to get me back on the road in no time.

My absolute favorite place to buy a car! Marc is the BEST! Nicest guy, always honest and real with you. I can't say enough good things, I would go here and trust them! They'll do the best they can for you, even in these crazy times! The dealers are very nice too, they aren't trying to rip you off or scam you, they get that you want the best deal you can get. RECOMMEND 100%