Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
by Quesada's Limo from Saint Francis, WI
January 10, 2019
Impressive exterior and interior vehicle. Gas saving. Cameras actually help rear parking. Seats customize as I prefer. Running day lights great. Rear window wiper helpful. Interior air adjusts very well. Leasing now. Purchase is probable. Safety features get five stars.
Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
Best car i have ever owned!
by LEELEE15 from Layton, Utah
January 5, 2019
This car has everything from AWD to navigation! It has lane assist and not to mention 3 differently angled back up cameras! I've never drove a car that handles so well in the snow. I would recommend this car to anybody. It had great leg room in the back (trust me i checked, i have very long legs) and they fold flat if you need the extra space. I dont have a single bad thing to say about this car. Honda's are amazing cars!
We have purchased or leased a "substantial" number of vehicles over several decades. This was the best experience we have had with dealership personnel starting with the receptionist who connected us Arlington Fritz who introduced to his manager Syed Madni. From our entrance to the dealership through to closing the deal with Financial Manager Anthony Leli it was a pleasurable experience.
Best Value Compact SUV For the Money
by Allie from Ann Arbor, MI
December 17, 2018
This vehicle was priced fairly compared to other SUV's. Although compact, it has plenty of space. The seats will fold down giving even more trunk space.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
Service was done in a timely manner with courtesy and smiles. Oil change, tire rotation and a wash made for a good car day. No breakfast treats, but the hot chocolate was wonderful! Thank you!
Love my new car
by ikaylor from alger ohio
November 29, 2018
The HRV is everything I was looking for..the added feature of the sunroof made my day..I'm 53 years old and this is my 1st car purchase, I've always relied on my husband to be with me and secure financing. However this time I did it on my own.
I cannot put into words how amazing my experience with Coconut Point Honda was. After having a horrible experience with Honda of Fort Myers, I decided to give another location a try. I called in and asked to speak to a salesman. I was transferred to Jay. I was very specific in providing him details as to what car I wanted and what I could afford to pay. He was very calm and not pushy at all. Called me back within the hour with good news. After applying and being approved, he was able to have the car transferred to their location the same day! I arrived and the process was smooth. Even the atmosphere inside the dealership left me feeling calm and comfortable. The staff worked so well together and provided me with transcending customer service. An hour later, I drove away in my new car at the price I asked for with a smile on my face. Thank you to Jay and the entire team for amazing service and for restoring my faith in Honda!
by Karen Cambo from Memphis
October 23, 2018
This car has been totally reliable, has great mileage, 30 mpg on highway. Handles well and turning radius makes it very navigable in parking lots. First time I've had heated seats, which are a dream. Only feature I wanted but wasn't available was Sirius radio.
This company bends over backwards to accommodate their customers. Every time I see one of their commercials on tv I get a good feeling becuse of my experience.
I wish I never leased this car!
by Supernova from Lebanon, NJ
December 28, 2018
I had a 2015 Civic and needed something with more interior space, so I thought the HR-V would be the answer. The seats in this car are the most uncomfortable seats I have ever sat in. There is no lumbar adjustment and the lumbar is far too pronounced to sit against without causing pain. I contacted my dealer and Honda customer service and have gotten no assistance from either. I caution anyone not to purchase this car! Do yourself a favor and get a Civic.
Norman made my car buying experience quick and easy. He is extremely knowledgeable about the product. I was torn between two models and he allowed me to take my time with each one to ensure I was happy with my decision. Marianne made my paperwork a breeze. I will definitely recommend Naples Acura to my friends and colleagues.
the drive belt makes noises on acceleration
by GC from St johns Newfoundland
December 27, 2018
The drive belt makes loud noiseson accelerator Brought back to dealer. Said it was known problem. But waiting on engineers to fix cause of problems. Haven got back to us. A new car with this very loud noise is not right. Very bad service from Honda. We never buy another Honda.
I was selling my car. They gentleman that helped me (Reggie as I remember) was so kind. He was on point with everything very well versed in his field. More then that he was fun to talk to it was more like having a friend there with me then a car Max employee.
great fuel mileage, handles very good
by jjtwo from Jeff. City, Tn.
August 29, 2018
We decided to downsize 1 car. Test drove a few different cars. The Honda HRV has more interior room and a lot of cargo space compared to the others. We are getting better fuel mileage than the other we drove, performs very good hills and for a smaller car rides and handles great.
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