I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car.
Thank you Jackie and Victor for making this process so easy.
I purchased a CR-V to replace a previously owned SUV which was totaled in a non-moving accident. The purchasing process was smooth and painless. The dealership has a very large selection and after test driving 4 different model years, I settled on 2015 model year. The rep, Dan Aristizabal, was friendly to work with and there were no hard sales tactics. Overall, a pleasant vehicle purchasing experience.
I couldn't have picked a better place than Continental Honda to buy my first new car. Terry Scudieri, Steve Burda and Justin Norwood made the experience pleasant and stress-free. They were friendly and helpful without being overbearing. They got me the car I wanted with the exact specs, and had it on their lot and ready to go in under a week, during a holiday period. When the car arrived, they got me in and out of the dealership in under two hours, and answered all of my questions in a knowledgeable way. I've reached out to both Terry and Justin with additional questions since buying my car, and their response time was as quick as you could possibly expect. I'll definitely be back at Continental for my next car.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
Terry Scudieri went above and beyond to make sure that my wife could get the exact car that she wanted. There was only one car in the Midwest that met the specifications that she was looking for. In under 1 week we were able to drive her new car home! I highly recommend Continental Honda and specifically Terry
Ed Borm was such a delight. He helped me purchase my first car! Ed was very professional and informative. Going to a dealership for the first time was very nerve racking for me but he made it such a breeze and was very attentive to my needs. Ed was very knowledgeable and effective. I’m more than happy with the car he helped me pick out. I had an amazing experience at the dealership all thanks to Ed Borm.
We recently purchased a 2019 Honda Odyssey from Continental Honda in Countryside and it was a great experience. We worked with Terry Scudieri who was outstanding. He was super informative about our vehicle, friendly and genuine. We were originally going with a dealer closer to our house, but I went with Terry as he stayed in constant contact with me with the status of finding us the minivan with our specs. Terry even went out of his way to pick me up from the train station the day I picked up the minivan. I would highly recommend anyone who goes to Continental Honda to ask for Terry.
Rashad Zayed was an excellent sales consultant. He made the process of purchasing a new Honda CRV easier by being well-informed, laid back and attentive to our needs. He allowed us time to test drive vehicles and discuss our options. Highly recommend working with him on your next purchase!
Oil change & tires rotated took about 1.5 hours like they said. Nice waiting room internet connection, coffee, Service has always been very good, bringing our CRV there for 6 years. Prices are reasonable. Military vets get a discount on service.
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
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