I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!
The car buying process can be such a hassle, but not at West Herr Honda in Lockport. Finding the right car at the right price was easy with the West Herr family of dealerships. Both Bill Cain and Jim Regan were incredibly helpful, not at all pushy and made sure we got into the perfect car for our family. I truly appreciate their flexibility, honesty and transparency throughout the whole process. Thank you gentlemen!
Amazing experience. Marie Tabaczynski did an awesome job and picked the perfect truck for me. It definitely fits what I was looking for and is for sure going to serve me for years to come. Thank you so much Marie and West Herr Honda!
I am very happy with my purchase. the sales team was very professional and helpful. Julian in finance was great, and r.j in detail dept was awesome. I will continue to go there with any future business, and recommend to my friends
Norman was an amazing salesman! He catered to all my needs and listened to my input on exactly what kind of used car I was looking for. I had my heart set on a 2016 Honda Civic and he made it happen by going well out of his way! Amazing experience and amazing employees. Next time you’re in the market for a car West Herr is definitely the place and Norman is your man!
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
I purchased a 2015 Subaru Forester from Jim Filipski and Jim made the sale easy and professional. I trust Jim's advice and will definitely purchase another Subaru from him in the future. Northtown Hyundai Subaru is most fortunate in having Jim as a top salesman.
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
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