Used 2017 Honda Pilot for Sale in Rochester, NY

Helpful salesman, painless process. Smooth from beginning to end.

We got a Pilot Elite after riding in a friends..We had a Lexus RX and wanted more space, but did not want to fork over an extra 35k to get the comparable Lexus or Acura. The Pilot has a masculine stance and has all the features that we could want for...the panoramic roofs , DVD player heated and cooled seats...even heated back captains chairs..the extra row. Large enough but not a monster. I have really been pleased...The only negatives are the radio is a little clunky with no dials. And the plastic on the interior is a little over powering at times and cheapen the otherwise lux feel of the truck. I have been really pleased.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I was able to find our family car through cars.com. It’s a great tool to use to find your ideal car. They help you custom your car down to price , style and model.

Van Bortel is AMAZING. I bought a used 2015 Subaru WRX STI Limited from Garber Honda, . Within the first month, there was a crack in my short block from normal driving. Van Bortel covered my entire repair under warranty, and I paid to have my clutch plate replaced because it was extremely worn by the previous owner. Throughout the entire process, Marnie was in regular contact and strove to keep me in the loop and assured. My experience was so wonderful, I have ONLY taken my car to Van Bortel ever since then. I drive out of my way just to give these guys my business. They always have me covered with rental vehicles and an exceptionally knowledgeable, courteous, and downright professional staff. They always perform a complimentary multi point inspection. Recently, one of my engine sensors (cam solenoid) blew and my check engine light came on. Van Bortel set me up with a rental on short notice and Gary performed the entire repair under warranty AT NO COST. That is incredible! This isn't even to mention Van Bortel's other dealerships like their Corvette dealership where I went to test drive a Corvette. Unlike the rude and boisterous salespeople I met at places like Cortese, and various other dealerships looking for my next summer car, Van Bortel Corvette let me test drive the vehicle on my own and was incredibly respectful. When I'm getting my Corvette, I know where I'm going. If you're considering buying a Subaru or Corvette, don't hesitate to go Van Bortel. You won't regret it!

I was so excited to finally get my first new vehicle. I have always bought Hondas, though used. The 2017 Honda Pilot was my first new one. What a disappointment! First, after only about 2 months, I could barely push the brake down hard enough—it was actually difficult to do. So had to bring it in to be fixed. Then, a few months later, the cabin starts intermittently smelling like gasoline—a pungent odor enough to make me nauseous. Again, brought it in, and Honda says “Oh, it’s just because of the type of gas we use in this climate in the winter”—they did nothing. That nauseating smell makes my garage smell like gas for days every few weeks. Plus it’s no fun driving around inhaling what feels like pungent gas fumes! Then, my hazards come on by themselves intermittently for no reason whatsoever if you put your hand anywhere near the touchscreen. So until I notice it, I’m driving with my hazards on! Then, there is a short in the wiring causing my programmable garage door button not to work. All within 2 years for a brand new vehicle. I got rid of it. So disappointing. The only positive was that I liked the new body styling compared to that ugly rectangle on wheels of the years prior!

Garber, and specifically Andrew Stein were a pleasure to work with. I believe I got a fair deal on our new CR-V. Additionally, Andrew went out of his way to assure all questions were answered and that we were totally satisfied with our car purchase experience. I would recommend Garber to friends, based on Andrew's professionalism and help.

My only issue with this Honda model is .. for the price of 48,160 $ I would have like to get the cross rails on the roof rails that where on my option package and a rear cargo cover. I expected that it would come with my elite. Since I took the one in the show room I really thought it was stored in the dealership. So I called the dealer and they gave me the ear phones for the dvd system. And I call the Honda factory I ordered them at the tune of another 700+$ but very happy had I know I would have just gotten the tutoring and saved 3000$ 🤦🏽‍♂️

I bought a new 2002 Honda Accord at another dealer and put 218,000 miles on it until if failed its annual NYS inspection back in December 2015. I had never had to leave the car in the shop except for routine maintenance, but the service adviser told me it would cost upwards of $2500 to make it road ready. I was ready to buy another Honda, but after discussing what I was looking for and what I could afford to pay (I've been retired for 3 years and am still learning how to live on a fixed income!), I never heard from the salesman. So, I decided to check out other dealerships, read some really good reviews about Garber and decided to give them a try and am so glad I did! My salesman, Ray Dublin, worked very hard to find me just the right car and was very patient with regards to answering all my questions. I thought I would have to settle for a late model Honda with at least 35,000 miles on it, which would have been OK. However, two days after my first visit, Ray called me to inform me that they had just obtained a 2015 Honda Civic with only 3500 miles on it and priced nearly $7000 below the MSRP. I drove over that afternoon, took a test drive and fell in love with the car. My only concern was getting the monthly payment down to an amount that my budget would allow. Ray then turned me over to one of finance managers (Mon Tran) who spent nearly two hours with me and put my mind at ease. The next day, Ray called to tell me that they had found a lender that would finance the car at an APR of 3.69%, nearly a point lower than my credit union and that sealed the deal! I never felt that I was being "pushed" or manipulated in any way and was extremely impressed by everyone involved. Even though it will probably be at least another 10 year before I consider buying another car, everyone treated me as an important customer. I will be sure to recommend Garber to my friends.

This is a good family car with all of the things you would expect from a new car but. They managed to cheapen things. Look at the carpets. Cheap !! Worst on the EXL with Nav. Interior lights. Very poor configuration and they know it. I had an older pilot. Much better interior lighting. Buttons don't light at night. So park the car and tri to find the all around door lock button. Or the fuel door release. Finally maintenance intense. Trans fluid every 30,000 miles, Transfer case another $100.00. Differential 40,000 miles drain. replace brake fluid every 60,000 miles. Cooling fluid.... Buy a HUN........ and save money.

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

When we walked onto the lot, my wife looked at the vehicle, read the equipment list, and said "Buy this Vehicle!" She was right; the performance of the Honda Pilot meets "Excellent" in so many categories for several types of cars. It handles hauling materials like an SUV, handles like a sports car, and is roomier than any upscale pickup or full size vehicle I've owned.

We just bought a new 2017 Forte here. Dealing with Daniel DeGeorge, sales representative, was a pleasurable experience. At any moment of our communications, Dan acted in a very professional manner. He was nice, patient and reasonable, thoughtful to our needs from the beginning TO THE VERY END. If and when in the future we (or our friends) need another Kia car, where is a question no longer. Definitely at Fuccillo and certainly with Dan. After having had more than enough experience with other dealerships, we do mean every word above.

Have never owned a Honda automobile before. Was in the market for a bigger car/SUV due to having a toddler and doing more traveling etc. I test drove a Pilot for a week before purchasing new. After a day I was already hooked. Very smooth ride, handles excellent in the snow/winter weather, plenty of leg room and storage when the third seat is down, lots of storage compartments, gas mileage was as advertised, exterior styling updated and impressive. Overall this car is exactly what we were looking for in a larger automobile at the price point we were wanting to stay within. Without a doubt Honda has me sold. My next automobile will also be a Honda and likely a Honda Pilot!

Scheduled Saturday service for rear wheel bearing noise, I was notified by 9:30am with required replacement parts and total price. Service completed by 5:00pm, per my request, so we could finish out our day with towing the boat to the lake. Excellent and professional service! Thanks Don for making this go so smooth, you made me and my family's night!!

I really appreciate this car. It has plenty of room for passengers and the driver. An SUV that drives & handles like a car. It's good on gas on the highway when you press the Eco button. Also tows a trailer with ease!! Love the right side camera! I have been stopped several times just to be asked my opinion about it...I always respond with "It's a great vehicle & I really love driving it"

IDE is THE BEST car dealership around. Turned in my old lease (2015 Civic) today (5/21/18) and walked out with a new HR-V. It is much more comfortable and easier for me to get in and out of and also see over the steering wheel! I am 5???2??? and 83 after all! From start to finish took about 4 hours, which was perfect. That gave me time to pick up groceries and make a trip to Leo???s. You see I live about an hour away and I am tired of just seeing Leo???s face on the commercial! My car was ready when I returned, signed the papers and off we went! Oh and those nice ???boys??? you???ve got working there? They even transferred my groceries from my old car to the new one. And just so you know, the HR-V holds about $350 or 55 bags of groceries! I want to especially thank Roberto Galante and Brad Constantino who answered all my questions, made me feel comfortable and truly made this transferring my lease so easy. Also, Ken in finance. Oh, and I should also thank my daughter Susan for helping me decide on the HR-V. After I sat in it the first time, she said this is it! I never even tried a new Civic. Thank you, Shirley Sharpe

I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.

Garber, and specifically Andrew Stein were a pleasure to work with. I believe I got a fair deal on our new CR-V. Additionally, Andrew went out of his way to assure all questions were answered and that we were totally satisfied with our car purchase experience. I would recommend Garber to friends, based on Andrew's professionalism and help.

The car meets all my needs but for 30 k they should add a outside temperature gage to dash board. Around 25, 30 miles per hour transmission makes a noise like you hit a rock. Honda dealer sad is normal but it sounds like a bad transmission. I own the pilot lx base model 6 speed. Overall it is a good and spacious car.

Helpful salesman, painless process. Smooth from beginning to end.

Totally surprised by the engine power and gas mileage. The EX-L version of the Pilot is the way to go. Stick with the 6 speed transmission and add-ons you don't need. We like the 2016 and up body mods also.

My Honda Accord had an air bag recall. I brought the car in on July 2018 because there was noise when I applied my brakes. Said they couldn't hear any noise but cleaned debris behind brake rotor. Driving home, noise still there. Nov. 28, 2018 brought car back for recall - mentioned noise still there - resurfaced rear brake rotors, cleaned serviced and lubed rear brakes. No more noise when I apply brakes. High marks for Steve Pecora for how busy he was that day

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Drives very smooth, with great features for maneuvering turns and backing up. But lacks CD player, which is an important feature I would have loved to have in my car.

First, Roy Patterson is a great sales representative with Garber! I have never owned a Honda before but I came to realize that my 2003 Ford Taurus needed to be replaced with almost 107,000 miles on it. I asked those whose opinions I value what I should get based on several family and friends driving Hondas. My mechanic recommended I get a Honda as they require little maintenance. I then researched for close to 2 months before making the decision as to which model I would purchase. You, as the reader, can tell that it's many years since my last new car purchase. When I called Garber Honda, Donna Rodgers answered the phone and when I shared with her what Honda model I was looking at on their web site, she was very helpful in matching me with Roy based on his expertise of the CR-V. After Roy patiently explained the various features on the CR-V, he road with me to test drive the Red Basque Pearl with gray interior EX AWD model I had looked at on line. He was helpful, professional, and didn't pressure me to buy a higher priced model. The EX model came with heated front seats (a plus for winter driving in the Rochester area). When the first price quote was given to me, I showed him the paperwork from Ontario Honda indicating a lower price for the exact same model that I had looked at the week prior. They lowered their price in order "to gain my business". They also gave me $500 off as my husband is a veteran but did not require my husband's signature on the paperwork. When my husband and I went to pick up the car, Roy graciously attached my NYS E-Z pass to my windshield. As I "signed my life away" on all the paperwork, Andy Paris was very helpful in explaining each document. He made the changes I requested of him too. A few days after my purchase, Roy followed up with a phone call to see how I liked my new car. I told him how much I was enjoying it and he answered the few questions I still had about the car. It's no wonder that Garber Honda was named the #1 2015 NYS Honda Dealer based on customer reviews! In an age when customer service, professionalism, and fairness to the consumer is often lacking, Garber Honda is a place I would return in a minute to buy my next car!

Compact and beautiful design and despite that it has lots of space. Fits 8. My son can take all his team mates with him to games with sports equipment.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Love the space , all the modern technology of the vehicle. Great value 100%. Great handling and touch screen is excellent. Can never go wrong with a Honda.

IDE is THE BEST car dealership around. Turned in my old lease (2015 Civic) today (5/21/18) and walked out with a new HR-V. It is much more comfortable and easier for me to get in and out of and also see over the steering wheel! I am 5???2??? and 83 after all! From start to finish took about 4 hours, which was perfect. That gave me time to pick up groceries and make a trip to Leo???s. You see I live about an hour away and I am tired of just seeing Leo???s face on the commercial! My car was ready when I returned, signed the papers and off we went! Oh and those nice ???boys??? you???ve got working there? They even transferred my groceries from my old car to the new one. And just so you know, the HR-V holds about $350 or 55 bags of groceries! I want to especially thank Roberto Galante and Brad Constantino who answered all my questions, made me feel comfortable and truly made this transferring my lease so easy. Also, Ken in finance. Oh, and I should also thank my daughter Susan for helping me decide on the HR-V. After I sat in it the first time, she said this is it! I never even tried a new Civic. Thank you, Shirley Sharpe

We have always wanted this particular vehicle. All the comfort and bells and whistles are exactly what we wanted. The reliability of Honda and the style, all the room. WOW. Thank you.

My experience at Garber Honda was great! My salesman, Henry O'Hara, should be highly commended for being very personable and knowledgeable. He introduced me to many of the Garber personnel who made me feel very welcome. If he couldn't answer my questions he sent me to the correct source. I am excited to get another 325,000 miles out of this car like my last one! Martha Hanley

was a bit over priced. I am still searching for the same type vehicle. was comfortable. roomy nice features and nice look on the outside

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

I looked at and test drove multiple vehicles at Garber over the course of a month. I lliked every one of them. Timothy, the salesperson working with me, answered my questions and was very patient and down to earth as I gave him the run around about price and compared trim models. I spent many months researching online prior to my visit and test drove cars from other dealerships of various makes/models/trims. At Garber there was never any pressure to buy, unlike at other dealerships I went to. In the end, no other make compared to Honda. I kept comparing all other vehicles I drove to them, and they won every time. I am so happy with my car. In the end I decided to buy a CR-V AWD EX-L. I love it and my kids love it! I could not find a better make of SUV in its class. Plus, Tim had grown on me by then. He even knew my kid’s names and helped install my car seats lol.

Love the 2015 and earlier model designs. Not so crazy about the look of the later models. Had a 2005 Pilot that made it to 2019 with 340,000 miles. Incredible car