I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
Working with Huber’s was incredibly easy, and well worth the 5-hour drive. They went above and beyond and more than you’d ever expect from a used car dealer to make the Q7 we’d been looking for absolutely perfect and in tip-top condition.
Eric was incredible, making sure everything on the vehicle was just right and that all the paperwork was ready to go when we got there to pick it up. We look forward to working with him/them again when the time comes to buy another car.
Ryan was great I had an issue with my credit and I needed time to work it out Ryan and his team held the car for me for over a month. Tell me what other car dealer ship would do that? I had a truly awesome experience and would recommend them highly.
I was greeted and shown a vehicle by Matt today. I must say that he was very pleasant and great to deal with. Although I didn't purchase the vehicle I wanted, I really enjoyed his professionalism, his patience, his eagerness to make a deal happen, and his judgement free kindness. I came in the dealership on a whim after cleaning my driveway and basement and I never bothered to change my clothing or boots. He treated me like any other customer. I just wanted to say great job, Matt.
I bought a used car from Piazza Honda last week and it was the most hassle-free and pleasant used car buying experiences of my life. Karl and Brent were amazing. I was in and out in 45 minutes with exactly the car that I wanted at a great price with no hassle.
It was late on a Saturday and the detail shop was a little backed up, so they offered to let me come back Monday morning for the full shine and polish. When I came back, Jay mentioned that one of the guys had noticed a light was on that they wanted to take care of. He said he'd get it into the shop and have it ready ASAP.
Turns out it was not a minor repair, but they covered the cost, provided a loaner, and bent over backwards to make sure I was well taken care of.
I have never had such excellent customer service at a dealership before, or nearly from any business for that matter.
I can't overstate how well I was treated and what an excellent experience I had at Piazza. If you're in the market for a Honda or a late-model used car, do yourself a favor and check out Piazza Honda of Pottstown!
I corresponded by e-mail and made an appointment to look at/drive a SUV advertised on the internet. I was met by the IT coordinator and introduced to a sales associate. The associate thoroughly reviewed the features of the vehicle; it was obvious that he knew the vehicle well. After a slight misunderstanding of which vehicle I'd inquired about, we took a nice drive over a number of different travel conditions. Both small roads and a divided highway were included in the loop. After the drive we returned to the show-room to talk finances. The associate was again well versed in the appropriate details and, after consulting with the sales manager, provided an out-the-door number which included the value of my trade (a fair number) and all applicable fees and taxes.
I did not purchase the vehicle, but that was my expectation. I made this visit to help narrow down which vehicle I liked best - this or a different brand. The overall experience was very good. It's the kind of place you'd feel comfortable sending you wife alone, if you could not make the trip with her. I felt all conversations were straight-forward and "on the up and up".
After a recent auto accident I was in need of a truck. After searching the internet I had found a number of vehicles that looked like good deals and a few phone calls later had set up an appointment at Piazza to look at a used Silverado. Even though it was over an hour drive I was very happy with my decision. Mark my salesman was very good and I can't say enough good things about Jay the sales manager. They went the extra mile to make the sale. Including making sure the truck was detailed as quickly as possible so that a return trip to take delivery wasn't necessary. After the sale Jay followed through on the promise to provide a second key and fob. Considering the likelihood that I will not be a repeat customer due to the distance I was very surprised at the service after the sale.
This is our 3rd Hyundai and Puazza Hyundai of Limerick never disappoints. Our sales rep Tiffany Seifrit is extremely knowledgeable about EVERY auto in that dealership! The service department is exceptional too. They never perform service on your vehicle without your approval! I highly recommend this dealership.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
Justin hydro mad all the difference in my transaction he was very helpful from financing to setting up the my test drive I would recommend him to anyone visiting this dealership without him I might have shop somewhere else thanks alot justin
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