The woman I left my Honda Fit with in the Service Bay was extremely helpful. She let me borrow a vehicle to do errands while waiting for the passenger side air bag to be replaced and for them to conduct a complete diagnostic of the air conditioning unit to determine why it wasn't working all summer. Although she tried calling me to let me know the cost of fixing the air conditioning unit, which consisted of (replacing the Freon, would be the same as the cost of the diagnostic and couldn't get in touch with me, she made a wise choice in determining that I would choose to replace the Freon this time rather than having to return and end up being charged double. She deserves this praise and probably a raise.
Excellent store to shop a vehicle from. Super relaxing an not tense at all. They actually let you breathe when buying a vehicle. Also helps out if something is wrong with the vehicle they will fix it without a problem. You give them respect they will respect you back an than some!
Always a great experience working with my Honda dealer. This is the 6th or 7th car that I have bought from them and will continue buying from them. They take the time to talk with you and make sure you know everything you need to know about your new vehicle. I highly recommend going through them if looking for a new vehicle.
We have purchased 4 CRV's from Rhinelander Honda in the past not only because we love the CRV but working with Pat Bougie who is very knowledgeable, professional, personable and offers his services any time when needed. Great customer service is of utmost important and Pat and others at Rhinelander Honda delivers!
My first vehicle I went through GM. Amber set me up with great information then set me up with an appointment to meet with a sales rep. Austin was the sales rep who found me the best vehicle for me! Great experience
We contacted Rhinelander Auto through the internet based on a listing we saw for a used van. Paul contacted us and invited us to visit. We traveled over 100 miles through a snowstorm to look at a used vehicle. We were treated with great respect and our requests were met without hesitation. The experience was most positive and we have been very satisfied with our purchase.
I had a very positive experience in buying my truck from Lenz's, great pricing, professional staff, and friendly people. I also had Lenz install some accessories on my truck and found the Service Department to be great. Nick Durkee has been totally outstanding. We also had them do a complete brake job on my wife's Jeep. Their pricing was very competitive with other estimates we received, they treated my wife with complete respect, and gave her the use of a loaner vehicle while hers was being worked on. I have already, and will continue to recommend their dealership and service department to anyone.
My husband and I purchased the car from the above dealer. We very much pleased with the sale. The dealer/owner, a friend of ours couldn't have been any nicer or better. He was very complete and clear with his instructions and very patiently answered the question or two that we had. We enjoyed our test drive. We would certainly encourage any or all friends to consider purchasing an auto from this dealership. On another note: please consider making clear the order of the stars, I had them completely wrong, as I have used the pattern that I have used in filling out surveys such as this. I could find No instructions. thank you! Excellent is usually first and the last is poorest. Thank you
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