It was over a 200 mile drive from where I live but it was worth the drive. I left with the vehicle I had seen online and at a great price!!
The guys there were all very friendly and when we noticed an issue with the latch on the rear folding seat, they went to Acura, bought the part and repaired it before I left the lot. Buying a vehicle can be overwhelming but they were very easy to work with and I left with a vehicle I am thrilled with.
I love my 2008 Acura MDX.....Thank you Superior Motors
Got my car from Jeremy in 2016. He???s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 years later :). If I???m ever in the market for another Lexus, Jeremy is my go-to. Will definitely recommend him to anyone looking for great customer service! Thanks Jeremy :)
I brought my vehicle in for the repair to my sensor. Ron Stevenson in service was the person who greeted me at my appointment time. He was courteous and was very helpful...asked if I needed a shuttle home and gave me the senerio of what they would check on to fix the problem. This is the 3rd time I have brought my vehicle to Roseville VW. I trust them to do the job right and get me back on the road as quickly as possible. Again they did not disappoint. Thanks to Ron and the crack staff this was a great experience. I highly recommend this business.
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
My service guy was great, I only bring my prius here they are great most of the time if you have any issues let someone know if they can't help talk to someone else you will probably get to the 1 that will help you, I just wish they had more affordable prices and improved wait time hopefully the new service build will help with that. Oh and they come out to your car when you pull up and ask if you want something to drink or a snack who else does that? Great people
I have purchased more than 20 cars from dealers including Audi and Lexus. This was one of my best buying experiences ever. Mike and Jeremy were very honest and knew the way to get me the best deal. I would recommend them to all my family and friends. If you are in the market for a Subaru, this is definitely the place to go. Thanks Guys! Shaun
As someone who has never bought a car, I feel this is a great starter vehicle. The dealer gave a great deal on the down payment and my monthly payments. I???ll have a solid foundation to build credit and eventually refinance for even lower! Someone like myself who has a strict budget this car is a gas saving superhero! Heading to work, running errands, and anything other road journey. For me, it starts with Ford! As far as space, 6 feet tall 2 inches...PLENTY. Seemslesly use the sync feature to voice activate changing or playing my music. I appreciate discovering this little but with a big heart gem.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to arrive and after a final check decided to purchase. What a great experience with a mellow atmosphere all the way through. Thank you Shingle Springs Subaru. My first Subaru. Looking forward to the years ahead.
I wanted to let you know about the TOTALLY WONDERFUL experience I had 09/25/18 purchasing my second car from your dealership in Shingle Springs. I had done some research on the vehicles I was interested in and felt well prepared for my car shopping trip. Before I left work I???d emailed the on line sales department for a couple of quotes and headed up the hill. I was greeted by a salesperson who was friendly and polite and when I told him I???d requested some on line quotes he immediately went to find Daniel. First off, I was excited to see the on line prices were thousands cheaper than the advertised prices. I was already winning! Daniel was professional but in a personable friendly way and he showed me everything I wanted to see, even offering to go get the cars so my daughter and I wouldn???t have to walk. I fell in love with the 2018 Impreza 2.0 hatchback that I???d requested the online price for and took it for a test drive. I LOVED it! I felt no pressure to buy as the online price was good for 72 hours with 500.00 deposit (as long as the car didn???t get sold to another buyer) and offered to put the 500.00 required deposit to hold it while I did a little more research. As I pulled out my checkbook to write the deposit, Daniel said ???I can see you really love this car and I want to put you in it today. How can we do this???? I told him the bottom line was money and I wanted a car payment for 5 years and under 500.00 with a 100,000 mile warranty plus only had a minimal amount to put down, etc. I thought I was asking the impossible. He disappeared (maybe to go talk to you, as you passed us leaving the building while he was showing me the features on my wonderful new car, he told me you were involved) and came back a few minutes later with a deal better than I???d imagined. SOLD! Off to the finance manager Paula. I was prepared for a hard seller like the gentleman finance guy I had 5 years ago, but no! She was super friendly and easy going and I liked her style so much that I bought the CILAJET as I really felt like she was interested in me and had my best interest at heart when offering it. She was amazing as she continued to chat with us while multitasking the tons of paperwork required for the purchase. She never lost her smile or good humor. You have a real gem there. She???s a keeper! Paula passed me back to Daniel and he proceeded to try to teach me all the really cool stuff that my car can do. He was patient and let me interrupt to ask questions while still guiding me thru all the bells and whistles. Even offered to come to my house if I couldn???t get the garage door opener to pair with our home mechanism. This is my 5th brand new car purchase in my lifetime and I???ve never had a better experience. I want to also mention how fabulously I???ve been treated by both Jan and Mason in the service department. This is how you make customers for life. Keep doing what you???re doing.
Excellent experience br Tom Team Leader and Justin tech supp
by Dave from DealerRater.com
September 19, 2018
Great experience and great people. Only wish Tom was still selling Vienna dogs! Found exactly the car we were looking for at a reasonable price. However the dealership should had matched the price of my trade in that was offered by the Subaru dealership in Roseville. It was 200.00 below of the Autonation dealership when I was told ???they all use the same 3rd party???. I feel I???m owed $200.00. Overal though a great experience. Would definitely shop there again........
At the 6000 mile service, Claire Barnett gave me an in-service for my wife's 2018 Subaru Outback. She was excellent--very patient and very thorough and knowledgeable. It was a pleasure. She took as much time as I needed, and it never felt rushed. She is a definite asset to the dealership.
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