I???m on my 3rd Hyundai from Jenkins and I???ve never ever had a bad experience. I come here for my tune ups, my oil changes, everything. I???ve never left disappointed, unsure or feeling like I was pressured into anything. If anything is ever going on with my vehicle and it needs to be serviced, they???ve always assured my children and I are safe to leave, either in my vehicle or in a loaner until my car is ready. I love my Hyundai???s, but Jenkins Hyundai and their amazing, knowledgeable, caring staff is why I always come back.
Brought in my newly purchased 2017 Prius (DeLuca Vehicle was demo but purchased at another site) for regular service. Additionally inquired about an extended warranty. I was assisted by Brie Cohen in Service and Adam Phelps in the Finance Department. Brie was excellent, explained what was covered under the 24M mile warranty and told me that I was covered at no cost for what I was doing that day. I was pleasantly surprised as I had expected to pay for service. She then did a hand off to Adam for the warranty (giving me a tour of the facility on the way). Afterwards, when my car was ready she went with me to the car and showed me some things since the car did not come with a owners manual. In addition, Adam made the warranty process effortless, explaining all my options and coverage's. I purchased an extended warranty and maintenance plan. I had every intention to buy that day and never felt pressured. Adam was pleasant to work with, answered all my questions and made me feel at ease. All in all, a great customer experience.
I love this place i make an appointment I get right in I leave my car and go do errands or shopping and I get a call my vehicle is ready. I don???t have to check on my car or sit there and wait. I also love that I go in sign electroniclly and leave with 1 paper when complete. My only complaint is that you do not have the window vents for my 2017 Veloster. That would be great.
The people of Jenkins Hyundai of Ocala have been very professional and helpful. The service area is clean and the amides are professionally done. We were given the opportunity to purchase a new Kona There were many advancements and the dealers were very patient with us and we were able to make a deal. Mike Petellat
My wife and i decided to just ???drop in??? and look around. We were greeted by Jeff Hill and immediately felt as ease. I served 25 years in the Marine Corps and have had my fair share of ???salesmen???. Jeff Hill was cut from a different cloth. His friendliness and no pressure sales had us convinced that this place is the place to buy. We came back later that night and approached by Roy Perez (who was also phenomenal). Decided to come back the next day, Jeff Hill wasn???t available but Rich Wood took amazing care us for the remainder of our purchase. I introduced myself to the GM Tony LaPuma and it was clear that he???s obviously running a tight ship. I would HIGHLY recommend anyone and everyone to shop here. Prices are beyond exceptional along with the no pressure environment. Thank You Automax Ocala for a memorable purchase
After a week of looking for a used truck and coming up disappointed by the deceptive pictures online and non professional people we dealt with, we finally found a truck we liked online based on price and the pictures provided on the Plaza Chrysler Dodge website.
Although we live in Clearwater, we decided to take the 1.5 hour drive hoping the truck would be what we expected. The trip was worth it in SO many ways. Not only was the truck nicer in person but the sales woman, Christina Finch was such a refreshing pleasure to work with. No high pressure sales tactics. No trying to steer us into a higher priced truck. She could not have been nicer and more professional from the moment we arrived until we left, with the truck, 2.5 hours after thier normal 6pm closing time on a Saturday night. Mr. Orr was also so accomodating as he also remained to complete the paperwork in order for us to leave with the truck that evening.
The dealership itself was beautiful, clean and very professional. We are so glad we took the drive and would do it again in a heart beat if we are ever in the market for another vehicle.
Went in wanting to trade my 2006 Azera for a SUV. The one I liked the best was more than I wanted to spend. They came down some and I went up some. I left happy with a lot more car for just a little more money.
First of all I have bought many cars in my life time, but our buying experience at Jenkins Hyundai in Ocala was absolutely the very best. Our sales representative was Rocky.and we can't say enough good things about him. He was very knowledgeable of all the products, and treated us like family. There was never any pressure from anyone. And Gary in finance was very informative, and a pleasure to work with. We now really feel like we are part of the family...👍👍
Tammy was our salesperson. She was friendly, knowledgeable and attentive throughout the whole process . She made sure we had a full tank of gas in our new vehicle too. Ryan was helpful and friendly for the finance process. Overall it was a good experience.
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