This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Overal experience was excellent, nice staff and very hospitable. Great prices..my only negative thing to say is my Digital screen wasn’t messed up in the pictures online and then I came to purchase the truck and the screen was messed up..other than that I was very pleased with my purchase and with the staff.
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
Our salesperson was so knowledgeable about vehicles that it helped make the decision to choose BMW over competitors easy for us. He was patient with us as we asked questions, and friendly with our children. We weren't sure we were going to buy a new BMW, but his willingness to work with us made the decision easy for us. We appreciated the low sales pressure environment as well!
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
Ethan did a great job through my whole process with Hyundai. Friendly smile, courteous, and polite from the start. Always Yes Sir or No Sir when asked yes/no questions. Very detailed knowledge of the car I purchased as he was able to answer all of my questions. He was also on top of the service I needed for the extra care warranty package I purchased to get it to the car into the "detail" shop. He even went above and beyond and brought my car to me at work when finished. Excellent service. This was the first time I purchased from Hyundai of Cary, and I would consider it again in the future and would recommend to my family and friends as well.
I was tired of my 2017 Corolla and really needed something bigger. I'm pretty tall and so are my 2 kids so the Corolla was not getting the job done. I started shopping online for a bigger car and started looking and at the Hyundai Sonata vs Toyota Camry. After comparing the two it was a no brainer. The value on top of all the options I could get for the price of the Sonata with the warranty just made sense. I stopped by after work one night about 1 hour before closing. Joseph Lynch (salesman) didn't hesitate to assist me in going on a test drive. I knew exactly what I wanted which made the process a little easier (haha). After test driving the 2018 Sonata Sport, Johnny Barbaro (sales manager) worked an amazing deal so that I was able to trade out of my Corolla into the Sonata. Since It was later in the evening and I was tired, we decided that I would come back and finish my purchase on my next day off. I returned bright and early on my day off and had a smooth sales process. Joseph was very knowledgeable about the car and made sure that I knew how to work all the technology and gadgets. I finished up my deal with Kris Wilkins (finance manager). He was very pleasant and a pleasure to work with. These three guys made my buying experience the best that I have ever experienced so far!!. I will recommend this dealership to anyone hands down. If you are looking to be treated well and not hassled into a deal you don't want, they will take care of you.
I was in a complete panic after my total loss. This awesome team got me in, walked me through, and got me a brand new car. Never once did I feel overwhelmed or ashamed of the past I was bringing to the table. Thank you for the positive chats and for taking a moment to connect with me on a personal level. Being able to laugh through a stressful scenario such as buying a car is much appreciated and really put me at ease. Thanks a million and here???s to amazing fresh start on 2019!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very quick process, found the truck, took it for a test drive, went back a couple days later signed paper work and drove it home. The staff including Jon were very easy to work with. Even if you don’t buy a vehicle it’s nice to look around..!!
I purchased my new truck from Taggart. Let me say it was a great experience! They have such a nice facility and great prices on cars an trucks. Also, the people are very friendly. I would defiantly recommend buying from these guys!
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
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