They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
Mike was very friendly, pleasant and got me in and out in less than the 1hr 15min. I was told my car would take, when I made the appointment. Love that I am able to get service on a Sunday as well. Very convenient You Rock Mike!!!!
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
Rodney was great! I went in knowing what I wanted to look at and what I thought would work for me. He wasn't pushy or aggressive. The whole experience from start to finish was good and I appreciate how smoothly it all went. I would definitely refer Rodney to anyone. Thank you for all of your help.
Rod made buying a car effortless for me as a customer. Everything was prepared in a quick and orderly fashion. I was in my new car within a couple hours verses all day like other dealers which was much appreciated. Really appreciate his do diligence in making me comfortable and feel like a priority through the whole process. Thank you ever so much!!!!!!
Rodney was a great sales person. He helped us get into a newer vehicle with low miles. He never hounded us about the sale. When we went in to buy Steve and Rodney worked great as a team and we were done in less than an hour. I love my new car! Thanks Merchants Auto
This is now my 4th vehicle that I purchase from here and they have all been wonderful! They make the buying experience very easy and are very quick about it. Charlie really knows what he is doing and is always willing to go above and beyond for his customers. Also, their repair shop is conveniently located in the same building and always offer the best prices ! I would recommend this dealer and service to everyone without a doubt!
So happy i chose Ira Toyota of Tewksbury and Wayne Michealsen help me purchase my next new vehicle. I was a bit bummed about trading in my Audi S5 but very excited to be a new time grandma. Wayne found me a RAV4 with all the great perks that I love and the safety a new grandmother can appreciate. Thank you!
I didn’t buy anything , yet . I did contact a dealer to set up a test drive . Their customer service was excellent . I am definitely considering making a purchase here
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